4/10 Poor
marc
Traveled with partner
Dec 20, 2024
Disliked: Cleanliness, property conditions & facilities
First with the good... views of the loch and mountains beyond are out of this world and worth staying there for that reason only. In fact Im sure thats what people do as I cannot understand a 4* assignment. I would rate 2* max. Reception was cordial but not friendly, that was throughout my stay (apart from cleaning staff who were really amazing). Having said that the hotel is badly in need of refurb. Beds were ok, carpets dirty especially in the corridors where it seems there was an overlay of previous carpet. When you walk on that it is bouncy and unsteady. Serious scoff marks on all walls in the corridor (nasty). Bathroom floor grout was badly damaged and around the toilet there was a stink of pee. This is all a big shame as this hotel has so much potential ! I guess the view is worth everything.
marc
Stayed 3 nights in Dec 2024