Ratings based on 149 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Great outdoors
by A verified traveler from honolulu
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Guest Experience Team, Hotel Management
Thank you for sharing your positive experience! We look forward to welcoming you back soon, and we’ll continue to strive to exceed your expectations.
by A verified traveler
Posted 13 Nov 2024
It was a beautiful property, but the restaurant was very expensive for the portions delivered
Comment from Hotel Management
17 Nov 2024 by Laura Connolly, Hotel Management
Thank you for taking the time to review your recent trip to Cameron House. I am delighted to hear that you had a pleasant stay with us and appreciate your feedback regarding the restaurant, this will be passed along to the relevant departments. We hope to welcome you back in the future. Laura Connolly - Guest Experience Executive
by A verified traveler
Posted 10 Nov 2024
Another great stay. Our dinner in the Cameron grill was superb and the rooms never disappoint.
Comment from Hotel Management
17 Nov 2024 by Laura Connolly, Hotel Management
Thank you for taking the time to review your recent trip to Cameron House. I am pleased to hear that you had a great stay with us and enjoyed your meal at the Cameron Grill! We hope to welcome you back in the future. Laura Connolly - Guest Experience Executive
by A verified traveler
Posted 17 Oct 2024
While Cameron House is beautiful and iconic it left quite a bit to be desired from a luxury travel perspective.
A few issues we encountered on our stay:
Terrible pillows (actually opted to sleep without)
Inadequate wine list in certain areas (each bar / restaurant carries different wines so if you find one you like you can’t necessarily get it anywhere).
Poor room cleaning during stay (felt very rushed, surfaces still had crumbs etc from breakfast / dirty plates sat outside the room for over 14 hours).
Toilet was in the shower, wet room style, which resulted in wet socks whenever using the facilities or the need to put on shoes or slippers (not sure if all rooms are laid out the same).
Lengthy room service / housekeeping request time (up to 5 hrs to get new towels because we had to dry the floor).
Good things:
Beautiful property.
Yummy food.
Nice staff.
Would go again if it was 1/3 of the price for reasons noted above.
by A verified traveler
Higher Expectations
Posted 8 Oct 2024 on HotelsStayed at the stunning Cameron House on Loch Lomond for a Birthday weekend, but quite disappointed given the price you pay.
Very inadequate dinning facilities which don't seat very many people. We couldn't get in for any dinners during our stay as all fully booked. Not great when you go to a remote hotel and not many eating options. Also related to this not a lot of seating at breakfast and waited a while for a free table to come up each morning.
Nice bar but wine list very disappointing. In fact for someone who likes wine don't go here. The main bar has a red wine list of 2 neither any good.
Comment from Hotel Management
23 Nov 2024 by Guest Experience Team, Hotel Management
Thank you for sharing your feedback with us. We appreciate your honesty and take your comments seriously. Rest assured, we are committed to continuous improvement, and your input helps us identify areas where we can enhance our service.Your scores have been shared with the relevant departments, and we will use them to drive positive changes. Our goal is to provide a 10/10 experience for all our guests, and we appreciate your patience and understanding as we work toward that.If you have any further feedback or need assistance, feel free to reach out. Thank you again for completing our survey, and we hope to welcome you back to Cameron House in the future!
by A verified traveler
A great stay
Posted 6 Oct 2024 on HotelsWe came here a few years back only days after they reopened due to the fire. Then it was chaotic in the restaurants service struggled and it was an expensive mare of a weekend.
This weekend we returned. The boathouse restaurant changed to La Vista. Superbly decorated and the food superb. Service on point. No noise reverberation and such a superb evening thank you to all the staff there that made it so good. 10/10 score.
The Cameron grill at breakfast is a joy. Pleasant staff, buffet style and top quality food. Evening thanks to Caitlin serving us was fabulous. Thanks goes to the staff especially Caitlin for such a great evening, polar opposite to the experience two years ago
Afternoon tea in the lounge is stomach stuffing. More-ish cakes and sandwiches and excellent tea.
The stay was just what our money deserved. Thank you to the staff who have sorted out the calamity from earlier years. Stay here whilst expensive it’s worthy.
Comment from Hotel Management
17 Nov 2024 by Leah Dunsmore, Hotel Management
Thank you for reviewing your recent trip to Cameron House. I am delighted to hear that you had a wonderful stay with us, remedying your previous disappointment. Excellence and service is at the heart of what we stand for, and it is fantastic to hear you were able to experience this first hand and appreciate your kind words about our fantastic staff. We hope to welcome you back in the future. Leah Dunsmore - Guest Experience Manager
by A verified traveler
Posted 20 Sep 2024 on Hotels
by A verified traveler
Posted 18 Sep 2024
The reception was excellent. The room was not a suite, even though it was classified as such & expensive. The grill restaurant is really excellent. The Italian restaurant was very average. The location of the hotel is superb.
by A verified traveler
Posted 11 Sep 2024
Lovely setting and well maintained property.
Great menu and food is excellent.
