Ratings based on 220 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Worcester
Posted 17 Sep 2023
This hotel should close up and not do any business. Staff were cool but the place was miserable air conditioning sucks, room dirty, slide door grease, windows faded from dirt and last thing is the food was horrible and obviously it was preheated don’t try it.
Comment from Hotel Management
17 Sep 2023 by Waleed Samir, Hotel Management
Dear Valued Guest, Thank you for taking the time to write about your experience about Borg El Arab beach hotel...We’ve certainly learned from it and it will help us to provide the very best to future customers. It’s only with feedback such as yours that we can get better and better. So we appreciate you helping us improve.We apologize that you had such experience in our hotel.Be sure that all your comments have been shared with concerned head departments in order to highlight once again the importance of dealing with guests and providing the highest standard of service.From our side wishing to see you once again to meet your expectation & change the hard feedback you got , to be sure that your comments was taken seriously ,feeling the improve by yourself and we really welcome any suggestions for improving and developing our service.Hotel management
by A verified traveler
Posted 12 Aug 2023 on Hotels
Comment from Hotel Management
12 Aug 2023 by Waleed Samir, Hotel Management
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
by A verified traveler
Posted 10 Aug 2023
Comment from Hotel Management
11 Aug 2023 by Waleed Samir, Hotel Management
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
by A verified traveler
Posted 9 Aug 2023
Perfect location
Perfect stuff
Comment from Hotel Management
9 Aug 2023 by Waleed Samir, Hotel Management
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
by A verified traveler
Posted 3 Aug 2023
Need some renovations
But apart from this everything is perfect
Beach, pool, food and most important the stuff is amazing
Comment from Hotel Management
3 Aug 2023 by Waleed Samir, Hotel Management
Dear Sir, Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
by A verified traveler from harrisburg
Posted 11 Jul 2023
Beautiful beach quiet facility attic cold a/c great
Comment from Hotel Management
16 Jul 2023 by Waleed Samir, Hotel Management
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
by A verified traveler
Posted 8 Jul 2023 on Hotels
Comment from Hotel Management
9 Jul 2023 by Waleed Samir, Hotel Management
Dear Valued Guest, Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
by A verified traveler
Posted 4 Jul 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by Waleed Samir, Hotel Management
Dear Valued Guest,Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
by A verified traveler
Posted 29 Apr 2023 on Hotels
The hotel's location and beach are amazing. The rooms by the sea are really good and quite close to the beach. The staff were really helpful. However, the hotel needs renovation and the breakfast can be better.
Comment from Hotel Management
29 Apr 2023 by Waleed Samir, Hotel Management
Dear Valued Guest,Thank you very much for taken the time to share your comments in regards to your recent stay with us at Borg El Arab Beach Hotel . We were delighted to read your comments in which you praise our hotel and an excellent hospitality of our colleagues. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotel. We hope to see you soon in our sunny Hotel again. Best regards, Hotel Management
by A verified traveler
Posted 18 Oct 2022 on Hotels
Comment from Hotel Management
19 Oct 2022 by Waleed Samir, Hotel Management
Dear Valued Guest, Thank you for choosing Borg El Arab Beach hotel to spend your holiday.My team and I would also like to thank you for your critical and valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. Once again, thank you for your visit to our hotel, and for your feedback.Best Regards
