Ratings based on 307 Verified Reviews

3.8 out of 5
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 27 Nov 2024
The property didn't have closet space, the a/c system needs to be updated as our room never cooled. Then there appeared to have been a leak in my room and the plaster was coming off the wall and wasn't painted or repaired.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
3 out of 5
by A verified traveler

Posted 21 Nov 2024
Why charge breakfast and don’t have it prepared . Telling me since there is not many people we gonna cook to order . 1 cook and 7.8 people waiting what a waste . Doors a so thin it not insulated enough you can hear every body in the hallway like no door there . If you wanna sleep don’t even bother
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Ms. Rhonda is a rockstar I mean she is the best front desk clerk I have met, and I have been in several states. She was very courteous and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
2 out of 5
by A verified traveler

Posted 11 Nov 2024
The room I stayed in was filthy. The floors hasnt been cleaned in awhile. The young lady made sure the supervisor came and cleaned the room which was AWESOME after telling them the 2nd time it was dirty. Oh yes! The shower door fell on me as well and they never wanted to move me instead they sent maintenance to fix the door. I will never stay there again!!
4 out of 5
by A verified traveler

Posted 5 Nov 2024
The location was very quiet away from street noise and traffic. There was no microwave in room. Going to breakfast area to use microwave was inconvenient. The floor in Room 217 made “ sticky “ noise when walking on floor.
3 out of 5
by A verified traveler

Posted 4 Nov 2024
The property itself seemed fine. The front desk clerk was unfriendly. There was a really nasty spot underneath one of the beds. The trash bins didn’t have liners. The floor was sticky. Apparently housekeeping missed a few things in our room. We were next to the back exit and the door slammed shut anytime anyone went in or house. If I could have my money back I'd take it!
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Nice facility and staff was friendly
4 out of 5
by A verified traveler

Posted 31 Oct 2024
Paying a premium to stay in a nice hotel that does not include breakfast is just silly