Ratings based on 573 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Could use an upgrade of the hallways and lighting. Waterpark is awesome but not included in stay most of the time. Waterpark temp could be warmer but food was great and having it right poolside was so convenient. There is a pool that’s included with your stay if you don’t want to go to the waterpark. Couldn’t get breakfast as it wasn’t open until late morning.
by A verified traveler
Posted 22 Nov 2024
The room was very clean upon arrival. We only stayed one night, so I can’t attest for much, but it was always very quiet inside, the staff that helped us was very friendly, and the building itself was very nice.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 6 Nov 2024
Beautiful place to stay. Staff were excellent and very friendly. Views were spectacular. Great stay.
Comment from Hotel Management
15 Nov 2024 by Dan, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you had a beautiful stay and enjoyed the spectacular views. It’s also wonderful to know that our team made such a positive impression—our staff works hard to ensure every guest feels welcome. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay soon!
by A verified traveler
Posted 30 Oct 2024
Nice place
Comment from Hotel Management
15 Nov 2024 by Dan, Hotel Management
Thank you for your kind review! We’re so glad to hear you enjoyed your stay. We hope to welcome you back soon for another great visit!
by A verified traveler
Posted 30 Oct 2024
This property needs to be updated. It is dark in the hallways and very ran down. Room temperature was way to warm and there was no way to adjust the room temperature, heating unit in the room was decades old. TV remote had buttons missing on it.
Comment from Hotel Management
15 Nov 2024 by Dan, Hotel Management
Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay. We understand your concerns about the property’s condition and the comfort of your room, and we are actively working on upgrades and improvements to ensure a more pleasant experience for all our guests. Your feedback regarding the room temperature, heating unit, and TV remote is valuable, and we will certainly look into these areas to make necessary updates. We truly appreciate your input, and we hope you’ll consider staying with us again in the future to experience these improvements firsthand.
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Beautiful area.
Comment from Hotel Management
15 Nov 2024 by Dan, Hotel Management
Thank you for your kind review! We’re so glad to hear you enjoyed the beautiful area. We hope to welcome you back soon to experience even more of what our location has to offer!
by A verified traveler from Lake Crystal
Posted 15 Oct 2024
Great location and beautiful grounds! The rooms are a bit dated and need a facelift. My closet door was broken, the bathroom soap was deteriorating, there was someone’s leftover food in my refrigerator, and the coffee selection in the room was subpar.
Comment from Hotel Management
15 Nov 2024 by Dan, Hotel Management
Thank you for taking the time to share your experience with us. We’re glad to hear you enjoyed our great location and beautiful grounds. However, we sincerely apologize for the issues you encountered in your room. The concerns you raised regarding the closet door, bathroom amenities, refrigerator, and coffee selection are certainly not up to our standards, and we will be addressing these areas with our team to ensure they are resolved. We truly appreciate your feedback as it helps guide our ongoing improvements. We hope you’ll consider staying with us again in the future, and we’ll work hard to provide a better experience next time.
