Ratings based on 96 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2024
This was a very last minute booking due to train cancellation. It is only 10 min walk from Alessandria station which is convenient. The staff upon check in were a bit rude however considering the trek we had been through with the trains. The room was very clean and the air conditioning worked well as long as you were close by. I requested a double bed but instead were given two single beds pushed together. Not in a very nice street however there was an amazing all you can eat Japanese place a 4 min walk from there.
by A verified traveler
Comfortable
Posted 16 Jun 2024 on HotelsReally central hotel close to amenities. Comfortable and clean. Breakfast could be a lot better with vegan options such as plant based milk and making sure the jams on offer are not empty jars !
by A verified traveler
Posted 14 Apr 2024 on Hotels
Nice place. Big rooms. They’re slowly updating the decor. Comfortable. Overall was fab! Great place. Great staff. Nice towels and even had secure off-road parking.
by A verified traveler
Posted 25 Nov 2019
Center walking distance to a Brazilian restaurant.
Comment from Hotel Management
27 Nov 2019 by Giorgio, Hotel Management
Dear Mr Douglas,
we are glad for Your nice stay.
In fact, our excellent central location is a strength.
by A verified traveler
Posted 22 Sep 2019 on Hotels
by A verified traveler
Posted 12 Jun 2019 on Hotels
Comment from Hotel Management
17 Jun 2019 by Giorgio - Hotel Lux, Hotel Management
Dear jon,
thank You very much for Your kindest review, hoping to see You soon.
by A verified traveler
Posted 9 Apr 2019
Comment from Hotel Management
30 Apr 2019 by Giorgio, Hotel Management
Gentile Ospite,
un sincero ringraziamento per aver apprezzato il soggiorno presso la nostra struttura....e arrivederci alla prossima occasione!
by A verified traveler from Belgium
Posted 15 Nov 2018
It’s a good Hotel in centre of the city.And it’s worth of money.Staff was very Kind.
Comment from Hotel Management
16 Nov 2018 by Giorgio - Hotel Lux, Hotel Management
Dear Mr Piyush,
many many thanks for Your kind words.
You were a really kind guest.
We hope to see you again soon.
by A verified traveler
Enjoyable stay.
Posted 17 Aug 2018 on HotelsEnjoyed stay in Hotel Lux. Hotel is very central to shops bars and restaurants. Staff are nice and friendly.
Comment from Hotel Management
28 Aug 2018 by Giorgio, Hotel Management
Dear Stephen,
thank You very much for Your beautiful words and for Your stay with us.
Giorgio - Hotel Lux****
by Pavel
Exelent stay
Posted 22 Nov 2017 on HotelsVery helpful staff and good breakfast:)
Defenetly stay again
Comment from Hotel Management
28 Nov 2017
Dear Mr Pavel,
thanks a lot for Your kind words about staff and breakfast.
We wait for Your next stay in Alessandria, we will confirm Your opinion.
Best regards from all of us.
