Ratings based on 621 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
A great location near the airport for easy transit, rather than staying in the busy city. The staff was very helpful and polite
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Dear Christopher,Thank you for sharing your positive experience at Courtyard by Marriott Knoxville Airport Alcoa. We're delighted you enjoyed your stay and found our location convenient. It was a pleasure having you as our guest, and we look forward to your next stay with us.
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 10 Oct 2024
On-site dining too pricey for anyone but expense account quests. But several options close by.
Comment from Hotel Management
10 Oct 2024 by General Manager, Hotel Management
Dear Gary,Thank you for sharing your feedback with us. We appreciate your perspective on our on-site dining. It's great to hear you found several nearby options to explore. We look forward to welcoming you back to Courtyard by Marriott Knoxville Airport Alcoa for your next visit!
by A verified traveler
Posted 9 Oct 2024
Friendly staff, outdated property
Comment from Hotel Management
9 Oct 2024 by General Manager, Hotel Management
Dear Gary,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry your overall stay didn't meet your expectations. The team will review your comments, and we hope to have the pleasure of welcoming you back and impressing you further.
by A verified traveler
Posted 9 Oct 2024
Friendly staff, outdated
by A verified traveler
Posted 27 Sep 2024
T
Comment from Hotel Management
27 Sep 2024 by General Manager, Hotel Management
Dear David,Thank you for your positive rating! We hope to welcome you back for another stay soon.
by A verified traveler
Posted 28 Aug 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 12 Aug 2024
Was a stop over to airport. Clean greindly place definitely recommend
Comment from Hotel Management
14 Aug 2024 by General Manager, Hotel Management
Dear Robert,Thank you for recommending Courtyard by Marriott Knoxville Airport Alcoa. We appreciate your kind words about our clean environment and friendly service! Our team hopes to see you again.
by A verified traveler
Posted 10 Aug 2024
Very nice place, the room very spacious, and clean.
Comment from Hotel Management
12 Aug 2024 by General Manager, Hotel Management
Dear Jose,Thank you for your kind words! We know how important a clean, comfortable room is, so we are thrilled you were able to relax and unwind during your stay. It would be a pleasure to welcome you back to Courtyard by Marriott Knoxville Airport Alcoa on future trips to the area, so please feel free to return anytime.
