Ratings based on 223 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Woodford Green
Posted 24 Dec 2024
Safe , easy parking. In a pub with Bar. The noise from vans and cars was disturbing at night but a good value stay
by A verified traveler
Posted 18 Dec 2024
Clean with good food. Lively on a Saturday night, enjoyed the band!
Comment from Hotel Management
19 Dec 2024 by tracey, Hotel Management
Hi DanThank you for taking the time to review your stay. It was great to read your positive feedback and to see that you enjoyed the band. We do hope to see you again soon. Kind regardsTracey - General Manager
by A verified traveler
Posted 8 Dec 2024
Late night party caused alot of noise
Comment from Hotel Management
12 Dec 2024 by Tracey, Hotel Management
Hi PhilipThank you for taking the time to review your stay. We are sorry if you were disturb by some guests returning to their rooms or leaving the building - we did not have a function on that evening and our entertainment finished at 11.15pm.We do hope to see you again soon. Kind regards Tracey - General Manager
by A verified traveler
Posted 1 Dec 2024
Check in was quick and straightforward however don’t stay here on a Saturday night if you are looking for sleep! Live band playing which is great but not when your room is right next to the bar and you need to get some sleep. The toilet seat was broken, lifted the lid and there is was in my hand and also the silver bit of the shower plug wasn’t attached. Struggled to get parked. On the plus side the room was clean could use an update but it was clean. I would have raised my concerns on check out but there was nobody around. Overall very disappointing due to lack of sleep
Comment from Hotel Management
12 Dec 2024 by Tracey, Hotel Management
Hi MariaThank you for taking the time to review your stay. It was good to see positive feedback for check in and room cleanliness. We are sorry if you were disturbed by any noise - our live music is always finished by 11.15pm to ensure that guests who are in their rooms get a good nights sleep. We are a busy venue and our car park is used by guests and customers so we are sorry if you struggled to park. We appreciate your feedback regarding the toilet seta - this has since been fixed.We do hope to see you again soon. Kind regards Tracey - General Manager
by A verified traveler from crewe
Posted 25 Nov 2024
noise. live music,19.50 hrs to 23.30 hrs.
Do not advertise B&B when the breakfast is extra.
Comment from Hotel Management
12 Dec 2024 by Tracey, Hotel Management
Hi RoyThank you for taking the time to review your stay. We are sorry that you were under the impression that breakfast is included. Our rooms are priced very competitively and breakfast does need to be an extra charge. Our property details do state breakfast is an extra surcharge. We do hope to see you again soon. Kind regards Tracey - General Manager
by A verified traveler
Posted 10 Nov 2024
Ticked all the boxes. Had a good sleep.
Comment from Hotel Management
12 Dec 2024 by Tracey, Hotel Management
Hi DeanThank you for taking the time to review your stay. It was great to read your kind feedback.We do hope to see you again soon. Kind regards Tracey - General Manager
by A verified traveler
Posted 26 Oct 2024
For the price good value
Comment from Hotel Management
12 Dec 2024 by Tracey, Hotel Management
Hi PhilipThank you for taking the time to review your stay. It was great to read your kind feedback regarding our good value. We do hope to see you again soon. Kind regards Tracey - General Manager
by A verified traveler
Posted 29 Sep 2024
Thought I had booked a room in a pub. More like a working mans social club. Bar was full of children. Room was cold and damp. Bed and pillows very uncomfortable. No heating in bathroom. Ground floor, clear window, over looked by beer garden and play area. Very noisy at night. Wouldn't stay again!
by A verified traveler
Not what we were expecting
Posted 28 Sep 2024 on HotelsBed linen and towels and room clean, room felt and smelt damp , bathroom damp with broken toilet seat and cubicle edge smashed. Poor maintenance in general throughout hotel with ripped carpet and chipped paint everywhere
by A verified traveler
Posted 27 Sep 2024 on Hotels
