Ratings based on 322 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Fran Galán - Dpto de Recepción, Hotel Management
Salut Lilianne,Merci d'avoir pris le temps de nous laisser votre avis. Cela nous aide à voir ce que nous pouvons améliorer et à travailler pour offrir un meilleur service à nos clients tous les jours.
by A verified traveler
Posted 18 Aug 2024
Great location. very enjoyable
Comment from Hotel Management
19 Aug 2024 by Fran Galán - Dpto de Recepción, Hotel Management
Dear Xuedong,Thank you for sharing your comment with us. We look forward to seeing you again!
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
20 Jul 2024 by Fran Galán - Dpto de recepción , Hotel Management
Muchas gracias por su puntuación.
by A verified traveler from HOLLYWOOD
Posted 3 Jul 2024
This is our favorite hotel! Frank was absolutely amazing. He took care of all of our needs. He mapped out places to eat and see. The staff are fantastic. Rooms are clean, hotel is clean. Everything is in working order. The air conditioning is nice and cold. We will be back again one day to stay there.
Comment from Hotel Management
17 Jul 2024 by Fran Galán - Dpto de Recepción , Hotel Management
Dear Renee,It is a pleasure to read your positive review and that your stay with us was satisfactory. We hope to see you soon.Best regards.
by A verified traveler
Posted 31 May 2024 on Hotels
Hotel is in a beautiful place surrounded by pine trees, so the smell outside is amazing. It is nice to sit and rest on patio. Very clean room and bathroom. Bathroom is pretty spacious. There is free parking which is nice.
Comment from Hotel Management
8 Jun 2024 by Fran Galán - Dpto de Recepción , Hotel Management
Dear Elena,Thanks for your review. t is very important for us to receive reviews like yours.
by A verified traveler
Posted 29 May 2024 on Hotels
Solo estuvimos una noche. La recepción correcta, ultimos dias de mayo y la piscina seguia cerrada, en comparacion a otros hoteles que ya estan disponibles fue un chasco ya que hacia calor.. humedades por el baño, da la sensacion de antiguo o descuidado.. la chapa de la puerta antigua, no da seguridad. Es bastante tranquilo, parque de alrededor muy bonito el paseo. El restaurante bien y precios asequibles, la atencion genial.
Comment from Hotel Management
30 May 2024 by Fran Galán - Dpto de Recepción, Hotel Management
Buenos días. Gracias por su reseña. Nos alegramos que su experiencia haya sido tan satisfactoria.Un saludo.
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
25 May 2024 by Fran Galán - Dpto de Recepción , Hotel Management
Buenos días Élodie,Lamentamos no haber cumplido sus expectativas.. Esperamos verla pronto.Saludos.
by A verified traveler
Posted 6 May 2024
We booked this property as it was in close distance to Sevilla airport. But, I was pleased to find that it was a lovely hotel situated away from everything. Unfortunately, we didn't get a chance to visit the surrounding area, but it looked very beautiful. The hotel staff were very friendly and extremely helpful, especially Amelia on reception, but also the other gentleman who was on reception when we left at 5am.
The room was very comfortable and clean but I would have liked tea/coffee making facilities in the room and a little fridge, which is always necessary for travellers, however the hotel was very obliging in allowing us to use their fridge in the kitchen.
Comment from Hotel Management
7 May 2024 by María Garrido, Hotel Management
Thank you very much for your review, it's esential for our improvement.
by A verified traveler
Posted 21 Apr 2024
Went in april, no pool, not even a sun lounger to sun bathe in 30 degree heat, rude staff, awful food menu and miles away from my shops or restaurants apart from one down the road. Definitely need a car, would not stay again even if they had a working pool.
Comment from Hotel Management
27 Apr 2024 by Fran Galán - Dpto de Recepción, Hotel Management
Dear Elena,We regret not having met your expectations.Our pool opens in June.We hope you give us a second chance to change your opinion.Regards.
by A verified traveler
Posted 20 Apr 2024
It is in a beautiful nature setting. Our only concern was the smell of mold in our room as my husband has a mold allergy
Comment from Hotel Management
27 Apr 2024 by Fran Galán - Dpto de Recepción , Hotel Management
Dear John,Thanks for your review.We hope to see you soon.Regards.
