Ratings based on 494 Verified Reviews

4.0 out of 5
77% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 18 Jun 2024
Room was dirty, stains on the floor, no AC, decayed food in the fridge, Bathroom not clean, Towels not washed, No internet. Receptionist with poor communication, you ring they don't pick up and they don't provide their official email unless you make a request. If you email them, it takes days and days to get back to you. I claimed refund but they refused, I am considering lodging a formal complaint because my kids became sick because of the terrible conditions. The government should take relevant regulatory action against them.
4 out of 5
by A verified traveler

Posted 23 May 2024 on Wotif
Very convenient spot to stay in central Albury., Basic but good.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2024
1 out of 5
by A verified traveler

Posted 28 Feb 2024 on Wotif
Couldn’t check in as scheduled, got in late at night with my young family and was told already in bed, floors dirty, surfaces sticky, no phone in room, rubbish still in bin from previous guest, would highly recommend not to stay here.
4 out of 5
by A verified traveler

Posted 19 Jan 2024
This budget motel is located centrally in Albury. Easy walking distance to central business district and shops. Quick and easy check in. Although older, this budget accomodation was safe, clean with comfortable bed.
1 out of 5
by A verified traveler

Posted 13 Jan 2024 on Wotif
I have stayed in many places, some budget places but I have never stayed somewhere so dirty, there were stains over the sheets bugs in the bed. I’ve never left a place so quickly! I have tried to find a email to send photos and contact the property directly but cannot seem to find it.
1 out of 5
by A verified traveler

Posted 5 Jan 2024 on Wotif
The only good thing about the place was the pool. The room had a bad odour, no tv remote when we asked reception we were basic told looks like the previous people must have taken it and that they’d see what he could do but probably wouldn’t have anything. Would have complained but didn’t think we’d get anywhere the person who checked us in didn’t seem to wanna be there themselves.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2023 on Wotif
5 out of 5
by A verified traveler

Posted 2 Dec 2023
Pool. And quiet
4 out of 5
by A verified traveler

Posted 19 Nov 2023 on Wotif
Price was comparable with others around , booking with wotif was simple. Room was clean and neat with everything I needed ( except good coffee :)