Ratings based on 1,513 Verified Reviews

4.6 out of 5
4.6 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2024
4 out of 5
by A verified traveler

Posted 15 Dec 2024
I stay here because of the spa but it’s never working which is disappointing. The pool area floor is peeling badly and gets everywhere!
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Was a lovely pit stop for us
3 out of 5
by A verified traveler

Posted 12 Dec 2024
The stay was great and the customer service was also great. I understood the theme, I just think most of the amenities were dated and becoming subject to wear and tear.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2024
4 out of 5
by A verified traveler

Posted 28 Nov 2024
The beds were comfortable, the staff were lovely. Just Looking a little tired and dated.
Comment from Hotel Management
4 Dec 2024 by reception, Hotel Management
I am glade you enjoyed your stay with us, we look forward to you visiting us again Jennifer.
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Lovely little surprise. Fantastic room, fantastic furnishings, lovely restaurant, lovely pool, easy parking , close to cbd. Really a great surprise…definitely would stay again
Comment from Hotel Management
4 Dec 2024 by reception, Hotel Management
I am glade you enjoyed your stay with us Michael, we look forward to you visiting us again.
4 out of 5
by A verified traveler from Cambridhe

Posted 23 Nov 2024
A good property with large rooms and cool indoors but also aircon if you want to be chilled. Very good parking.
Comment from Hotel Management
4 Dec 2024 by reception, Hotel Management
I am glade you enjoyed your stay with us, we look forward to you visiting us again Brent.
5 out of 5
by A verified traveler from Padstow

Posted 22 Nov 2024
Hotel was amazing. Definitely will stay here again. Loved the gothic theme of the hotel.
Comment from Hotel Management
4 Dec 2024 by reception, Hotel Management
I am glade you enjoyed your stay with us, we look forward to you visiting us again Shay.