Ratings based on 950 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Clean but TV cut out frequently.
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Paul,We cannot wait to welcome you back soon for another visit. Maz K.#Team6
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 7 Nov 2024
Cool
Comment from Hotel Management
8 Nov 2024 by Brand Experience Team, Hotel Management
Hi Shine,Thank you for the excellent rating!! Maz K.#Team6
by A verified traveler
Posted 6 Nov 2024
Great staff and very professional
Comment from Hotel Management
7 Nov 2024 by Brand Experience Team, Hotel Management
Hi Jean,Many thanks once again, and we look forward to your next visit. Maz K.#Team6
by A verified traveler from Glendale
Posted 6 Nov 2024
Pets allowed and I had my parrot. The staff had no issues with me having a caged bird with me. A few staff members even enjoyed meeting my bird.
Comment from Hotel Management
7 Nov 2024 by Brand Experience Team, Hotel Management
Hi Christian,Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support! Maz K.#Team6
by A verified traveler
Posted 4 Nov 2024
Clean property and a friendly staff. Location was convenient for my business.
Comment from Hotel Management
5 Nov 2024 by Brand Experience Team, Hotel Management
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Jonathan,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 27 Oct 2024
had to switch rooms due to door not opening. On my first morning at the hotel we had to reset my key card four different times and it still didn’t let me in the room and the front desk agent did not offer to help. He just said the only thing he can do is reset the key. All exterior doors only went out and were not accessible to get back in so it was very inconvenient to go to the dog potty area. The floor was peeling in my room.
Comment from Hotel Management
28 Oct 2024 by Brand Experience Team, Hotel Management
Hi Baylee, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
