Ratings based on 342 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
It’s okay
by A verified traveler
Posted 20 Dec 2024
Design is confusing
by A verified traveler from Albuquerque
Posted 11 Dec 2024
Awesome locations
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Pros: centrally located
Cons: dirty, bed linens had stains and holes/looked unwashed, did not provide enough towels for number of registered guests, towels were ripped and had holes.
Room did bit have all provided things for it being classified as as “suite”. There was a sink with no soap or sponge. No cups for coffee. No coffee or tea packets.
We stayed for 4 days and no housekeeping done even though we specifically asked. They came in only to change towels and left the dirty towels on the carpet. Didn’t make beds or vacuum.
I called ahead of time to ensure pools were working. Indoor pool idea was nice but the water was 60 deg and was told they would inform maintenance - which never happened.
The AC is old and could not keep temperature even.
I won’t be staying here again and would advise others to look elsewhere.
We paid over $400/nt and it was 2 star service.
by A verified traveler
Posted 13 Oct 2024
Wifi in my room didn’t work. Shower was terrible, sprayed everywhere. Staff nice. Breakfast good. Room otherwise good
Comment from Hotel Management
19 Oct 2024 by Homewood Suites Staff, Hotel Management
Thank you for taking the time share your most recent stay with us and very sorry to hear you were un-happy with the condition of our suites shower and Wi-Fi connection. We will take your comments under much consideration as we work to improve our guest experience. We are pleased you enjoyed our staff interactions and hope we made your stay feel at home along with the verity of options of our complimentary breakfast. Thank you for choosing Homewood Suites by Hilton and we hope to welcome you back home soon.
by A verified traveler
Posted 8 Oct 2024
Good location and clean rooms.
Comment from Hotel Management
13 Oct 2024 by Homewood Suites Staff, Hotel Management
Thank you for taking the time to fill out our survey as our staff work to keep a friendly environment and a clean facility for our guests. Thank you for choosing Homewood Suites by Hilton and we hope to welcome you back home soon!
by A verified traveler
Posted 13 Sep 2024 on Hotels
Comment from Hotel Management
15 Sep 2024 by Homewood Suites Staff, Hotel Management
Thank you for taking the time to share your recent stay with us and we hope we made your stay feel at Home. Thank you roc choosing Homewood Suites by Hilton and we hope to welcome you back home soon!
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
4 Sep 2024 by Homewood Suites Staff, Hotel Management
Thank you for taking he time to share your recent stay with us and hope we made your stay feel at home. We hope to welcome you back home soon!
