Ratings based on 418 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
The most unique part of the hotel was them trying to steal my cash deposit and say i never left a deposit at all, when you can't even rent a room without one
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Jake,We sincerely apologize for the confusion regarding your cash deposit. It's unacceptable that you felt this way, and we appreciate you bringing this to our attention. Please know that we take such matters seriously and will investigate this issue further to ensure it doesn’t happen again. Thank you for your feedback, and we hope to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
The only thing that was good where the maids helped out other than that the room that I stayed in first had blood on the sheets second room that I stayed in flooded with water all over my clothes there's room I stayed in smell like dog piss and the last room was kind of all right but the management sucked
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Albert,Thank you for sharing your feedback. We sincerely apologize for the unacceptable conditions you encountered during your stay, including issues with the cleanliness of the rooms and the flooding. This is certainly not the standard we strive for, and we will address these matters with our team immediately. Your experience is important to us, and we hope to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
Only thing remotely okay with this dump was the okay rate… close your nose, eyes and survive the night
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Tim,Thank you for sharing your feedback, though we're truly sorry to hear that your experience did not meet your expectations. We appreciate your comments about the rate, but it’s concerning to learn about the cleanliness and overall condition of the hotel. We will address these issues with our team to ensure improvements are made. Your input is vital in helping us enhance our guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
This hotel should be condemned
Comment from Hotel Management
26 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your thoughts with us. We sincerely apologize that your experience did not meet your expectations and that you felt this way about our property. Your feedback is crucial, and we take it seriously. We would appreciate any specific details you could provide so we can address these concerns promptly.Sincerely, Hotel Manager
by A verified traveler
Posted 12 Oct 2024
Place smelled like smoke heavily even though I got a non smoking room. Tried a different room and toliet was broken and also smelled like smoke.
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Cindy,Thank you for your feedback. We apologize for the issues you encountered with the smoke odour and the broken toilet. Your comfort is important to us, and we will investigate these concerns to ensure they are addressed. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Oct 2024
Very rough property.
Comment from Hotel Management
11 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We take your comments seriously and are actively working to improve our property. We appreciate your insights and hope you’ll consider staying with us again in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Oct 2024
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Comment from Hotel Management
11 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your rating. We're sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will use it to make necessary improvements. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Oct 2024
This guy said he was going to cancel my Expedia reservation. He just tries to scam and charge more. Never canceled my Expedia reservation. STAY AWAY.
Comment from Hotel Management
10 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for your experience and any confusion caused. Your concerns are important to us, and we take such matters seriously. Please reach out to our management directly so we can address this issue and ensure it doesn’t happen again.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Oct 2024
The rooms were really dirty, extremely dirty, and this odors in the room where terrible. Overall, the maintenance and the cleaning of the room are horrible. I will never use this hotel again.
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,I sincerely apologize for the condition of your room during your stay. Cleanliness is a top priority for us, and we are disappointed to hear we fell short. Your feedback will be addressed with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope you might reconsider staying with us in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Sep 2024
Very dirty office and breakfast area so we didn’t eat breakfast.
Comment from Hotel Management
9 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for bringing this to our attention. We're sorry to hear that the cleanliness of the office and breakfast area did not meet your expectations. Your feedback is invaluable, and we will address these issues with our team to improve our services. We hope to have the chance to provide you with a better experience in the future.Sincerely, Hotel Manager
