Ratings based on 256 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Dec 2024
Quick one night stay for one person. Did what it was supposed too.
Comment from Hotel Management
11 Dec 2024 by Andrew, Hotel Management
Thank you Stephen for staying with us and reviewing our property. Look forward to the next time you stay with us.
2 out of 5
by A verified traveler

Posted 17 Nov 2024
The location is the best thing about it. Couldn't even close the front door, couldn't lock the bathroom door, smelled funny, noisy (traffic), hairdryer didn't work, there was an old wasp nest on the wall/ceiling in the front room which I removed myself, front room obviously used to be a balcony but the left the drainage holes that are open to the outside, they advertise a pool but it's dilapidated, dirty & unusable, the whole place needs a freshen up or makeover - it looks dated.
Comment from Hotel Management
24 Nov 2024 by Andy, Hotel Management
Good afternoon David, thank you for taking the time to review our property. We appreciate your feedback and i have shared this with the team and hope to ensure to improve from this. I hope you enjoy the rest of your weekend.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Loved the staff building a little old ready for an update
Comment from Hotel Management
13 Nov 2024 by Nicola, Hotel Management
Thanks for your feedback, Shane. We are in the process of updating our building.
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
24 Nov 2024 by Andy, Hotel Management
Thank you Chris for taking the time to score our property.
4 out of 5
by A verified traveler

Posted 8 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Nicola, Hotel Management
Thanks for your feedback, James.
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Nicola, Hotel Management
Thanks for your feedback Alex.
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Front desk reception not always available
Comment from Hotel Management
27 Sep 2024 by Nicola, Hotel Management
Hi Roslyn, thanks for your feedback. Staff are on site 24 hours a day. If the reception is unmanned there is a buzzer that can be pushed which alerts staff.
5 out of 5
by A verified traveler

Posted 21 Aug 2024
Staff were very accommodating. Room was clean and quiet. Close to the airport. One of the better stays in my 16 day trip.
Comment from Hotel Management
27 Sep 2024 by Nicola, Hotel Management
Thanks for your great feedback, Jacob. Hope to see you again soon.
3 out of 5
by A verified traveler

Posted 28 Jul 2024 on Hotels
Very noisy because of traffic. Front door difficult to close.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2024 on Hotels