Ratings based on 95 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santo Domingo
Posted 31 Jul 2024
El trato fue exquisito. Es un hotel muy cómodo y el lugar donde se encuentra es un encanto.
Comment from Hotel Management
1 Aug 2024 by Anna R. Customer Service, Hotel Management
Estimado DiegoGracias por sus amables palabras. Nos alegra saber que disfrutó de su estancia y que encontró nuestro hotel cómodo y encantador. Esperamos tener el placer de recibirle nuevamente en el futuro.Atentamente,
by A verified traveler
Posted 15 Jul 2024
Wonderful stay here. Staff were very friendly and knowledgeable. Walkable to all the beautiful attractions of Albarracín
Comment from Hotel Management
1 Aug 2024 by Anna R. Customer service., Hotel Management
Dear Marianne,Thank you for your kind words! We are pleased to know that you enjoyed your stay with us and found our staff friendly and knowledgeable. We are glad you found our hotel conveniently located near the attractions of Albarracín. We look forward to welcoming you back!Anna R. Customer Service
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Anna R. Customer Service, Hotel Management
Estimado Akihiro, agradecemos su valoración positiva. Esperamos recibirle nuevamente en Hotel Civera. Saludos cordiales, Anna R. Atención al Cliente.
by A verified traveler from Homewood
Posted 18 Jun 2024
We loved our trip to Albarracin! Such a beautiful town, the views are endless! Quaint little town.
The hotel is old but in good condition and very charming!
The location is ideal for a trip to Albarracin.
Highly recommended.
Comment from Hotel Management
19 Jun 2024 by Anna R. Customer Service, Hotel Management
Dear Clara, thank you for your positive review! We are delighted to hear that you enjoyed your stay in Albarracin and found our hotel charming. Our ideal location makes exploring the town convenient. We look forward to welcoming you back! Warm regards, Anna R. Customer Services
by A verified traveler from Calgary
Posted 13 Jul 2023
Location is fantastic! We had a balcony with a river view and it was amazing to wake up to in the morning and really made the stay. Property is located in a great spot and staff were great. Room had everything that a person could want, but the mattresses could be replaced.
Overall I would recommend!
Comment from Hotel Management
22 Nov 2023 by Cynthia B. Customer Service , Hotel Management
Dear Kurt,We appreciate your positive evaluation and are glad you enjoyed your time with us. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Warm regards, Cynthia B. Customer Service
by A verified traveler
Posted 13 May 2023 on Hotels
Comment from Hotel Management
27 Nov 2023 by Cynthia B. Customer Service, Hotel Management
Dear Nigel,Thank you for the positive review! We're thrilled to know you had a great experience during your stay. Your satisfaction is our goal, and we look forward to welcoming you back.Best regards, Cynthia B. Customer Service
by A verified traveler
Great location, decent hotel
Posted 23 Feb 2023 on HotelsThe location is great, and we had amazing views from our hotel window. The hotel is dated our room for 4 was 4 single beds, that were not the most comfortable. The breakfast was nice, and the staff was very friendly. Nice no frills stay in a pretty amazing town to visit!
Comment from Hotel Management
4 Dec 2023 by Cynthia B. Customer Service, Hotel Management
Dear Colin,Thank you for the positive review! We're thrilled to know you had a great experience during your stay and you enjoyed our city. Your satisfaction is our goal, and we look forward to welcoming you back.Best regards, Cynthia B. Customer Service
by A verified traveler
very tourist unfriendly
Posted 25 Oct 2022 on Hotelsvery poor service with parking. bad service at breakfast. The restaurant closed.2* at best
by A verified traveler
Well located hotel with great views!
Posted 5 Mar 2022 on HotelsThis hotel is situated just at the entrance to the historic core, narrow cobblestone streets. It has drop-off parking on the access street leading up, then 4€/day parking back down the hill near the Tourist Information office. We enjoyed a corner view room of the walls and cathedral. This hotel chain caters to tour groups, which is fine. However, the non-tour group guests (like us) almost got no breakfast due to some front desk staffer misinforming the kitchen staff. We arrived at 9:15AM (as scheduled) to empty food bins and one waitress not expecting more guests. Gears changed and food arrived, but it was a rocky start to our day and an unfortunate mix-up. Check-out billing was mixed-up too as to whether paid already, or not? My guess is staff may have been new and inexperienced. Otherwise, this is a lovely central hotel to stay!
by A verified traveler from Aldosa
Posted 8 Dec 2021
Great hotel in a this little known region that is fantastic