Ratings based on 434 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Convenient location
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Alice, We appreciate your positive feedback on our hotel's convenient location. Your satisfaction is important to us, and we hope to welcome you back in the future.
by A verified traveler
Posted 13 Nov 2024
Perfect all around service
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Patrick,We are delighted to hear that you enjoyed our exceptional service during your stay with us. Your kind words are greatly appreciated as we strive to provide an outstanding experience for all our guests. Should you have any further feedback or queries, please feel free to reach out to our management team directly.
by A verified traveler
Posted 10 Nov 2024
Very convenient. Right off the freeway.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Erlynn,We're glad to hear you found our location convenient for your stay. We appreciate your positive feedback and hope you had a pleasant visit with us. Our team strives to provide a great experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 25 Oct 2024
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Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Andrew,Thank you for sharing your feedback with us. We appreciate your input and will take your comments into consideration for our ongoing improvement efforts.We hope to welcome you back in the future for a better experience.
by A verified traveler from Las Vegas
Posted 21 Oct 2024
See above
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Diane, Thank you for sharing your feedback with us. We value all comments as they help us improve our services for future guests. Please feel free to reach out to our management team directly to discuss your experience in more detail. Your input is essential to us as we strive to provide the best experience for all our guests.
by A verified traveler
Posted 13 Oct 2024
Very nice gardens. No coffee in room was a big issue for us. Not everyone can wait until 7 for coffee. Shower curtain was terrible. Otherwise room was nice and bed was comfortable. Excellent staff at check in. Very nice man.
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Lawrence, Thank you for sharing your feedback with us. We're glad you enjoyed our beautiful gardens and found our staff welcoming. We appreciate your comments about the room amenities and will share your input with our team for future improvements. We hope to welcome you back for another pleasant stay in the future.
by A verified traveler
Posted 30 Sep 2024
The room was decent for the price and my stay would have been fine but my only complaint is that the maid took a personal item of mine before I had checked out. I did not appreciate that. They shouldn’t throw things away until the person is checked out of the motel.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Carissa, We apologize for any inconvenience caused during your stay. Please be assured that we have shared your feedback with our housekeeping team to ensure proper procedures are followed. Your concerns are valuable to us as we strive to improve our services for future guests.
by A verified traveler
Posted 23 Sep 2024
Is Clean the reception but to small the rooms , we have only spot for one suitcase, the other one we need to put over the bed , only 2 ft to the bed to the wall for walk
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Claudia a,We appreciate your feedback regarding the cleanliness of the reception area. We regret any inconvenience caused by the room size limitations and will take your comments into consideration for future improvements. Please feel free to reach out to our management team with any further concerns.
by A verified traveler
Posted 22 Sep 2024
Room and bathroom were not clean
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Libor,We appreciate your feedback and apologize for any inconvenience caused during your stay. Please rest assured that we have shared your comments with our housekeeping team for their immediate attention and improvement. Thank you for bringing this to our attention, we value your feedback as we strive to provide the best experience for all our guests.
by A verified traveler from Bend
Posted 16 Sep 2024
👍
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello JASON D,We appreciate you taking the time to share your feedback with us. We encourage you to reach out to our management team directly to discuss your experience further. Your input is valuable to us in continuing to enhance our services for all guests.
