Ratings based on 988 Verified Reviews
1.8 Room cleanliness
2.3 Service & staff
2.2 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
nothing
by A verified traveler
Posted 29 Oct 2024
There were black flies flying around in my room. The shower had to be repaired before it would work.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 25 Oct 2024
No phone, coffee pot in room. Trim falling off the wall.
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 8 Oct 2024
The toilet wouldn't flush and the shower dripped my whole stay.
by A verified traveler
Posted 5 Oct 2024
Ionically saying this property needs to be shut down and cleaned up. They spent more money on security than anything else. Which of course I appreciate since Im guessing but then I'm took neighborhood, I just kind of wish I was known that. But I would never stay there again and I would recommend someone else either
by A verified traveler
Posted 5 Oct 2024
Bathroon fixtures are rusted. Dirty linens, no toiletries, broken furnishings, and we found small roachs in the room.
by A verified traveler
Posted 1 Oct 2024
by A verified traveler
Posted 30 Sep 2024
I did not like anything about this hotel.
Check in was basic. There were a lot of people in the lobby lounging around and talking loud with, I assuming, security, when I checked in.
The hallways to the room had very limited lighting, when was a bit scary.
I was only there for a limited stay as I dropped my child off to college and decided to stay longer in Albany.
There were no washcloths in the bathroom and the tv was playing loudly when I came into the room.
I slept for only few hours. When I woke up, I puled the covers back to ensure that I didn't ;eave anything only, to see a large pool of blood on the sheets and mattress. I told the front desk and showed her the pictures! She said that there was not a manager on duty that morning when I requested to speak to one and that there was nothing that she could do about it. There was limited staffing. I asked for a telephone number and she stated that there was not a number available, Someone would contact me back! As of today,, no one has called me back concerning this very serious matter. I asked for a refund for this very unsanitary inconvenience.
Also, when I went to breakfast, there was limited food available. The cook was not pleasant and didn't want to make another waffle when the kitchen was not closed as of yet. I only had juice to drink!
I would love for someone to contact me back concerning this matter! 6462411895. Thank you!
