Ratings based on 37 Verified Reviews

2.3 out of 5
30% of guests recommend
2.5 Room cleanliness
3.1 Service & staff
2.4 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 28 Oct 2024
Rooms are terrible. Doors are broken into and unsafe
Comment from Hotel Management
29 Oct 2024 by Author, Hotel Management
Dear Guest, We apologize for any inconvenience you may have experienced during your stay. Your safety and security are of utmost importance to us. We take your feedback seriously and will ensure that our team addresses the issue with the doors right away. If there is anything specific you would like us to assist you with, please email us at guestsupport.na@oyorooms.com. Thank you for bringing this to our attention. Warm regards, Team OYO
5 out of 5
by A verified traveler

Posted 20 Oct 2024
I was there for my alma mater, Albany State’s Hoco & always stay here each year. I always enjoy my stay. Rooms & property are clean, BREAKFAST IS 🔥
Comment from Hotel Management
21 Oct 2024 by Author, Hotel Management
Dear Guest, Thank you for your kind words! We are delighted to hear that you enjoyed your stay at our property and found the rooms and property clean. It's great to know that you loved our breakfast too! We always strive to provide a comfortable and enjoyable experience for our guests like you. We look forward to your next visit during Albany State's Hoco. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Warm regards, Team OYO
1 out of 5
by A verified traveler

Posted 9 Oct 2024
Nothing terrible experience.
Comment from Hotel Management
10 Oct 2024 by Author, Hotel Management
Dear Guest, We're sorry to hear about your disappointing experience. We take guest feedback seriously, and we would like to assist you further to address your concerns. Please reach out to us at guestsupport.na@oyorooms.com with more details so that we can investigate and provide a suitable resolution. Team OYO
4 out of 5
by A verified traveler

Posted 29 Sep 2024
Great stay better than expected
Comment from Hotel Management
30 Sep 2024 by Author, Hotel Management
Dear Guest, Thank you for your kind words and positive review! We're thrilled to hear that your stay at OYO Rooms exceeded your expectations. Our team works hard to ensure a great experience for all our guests. If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. We hope to welcome you back soon! Warm regards, Team OYO
1 out of 5
by A verified traveler

Posted 17 Jul 2024 on Hotels
Very low class place compared to others
Comment from Hotel Management
28 Jul 2024 by Amy, Hotel Management
Hi, Rufus! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
1 out of 5
by A verified traveler

Posted 16 Jul 2024
Absolutely nothing good to say about this property... the bed bug capital of Georgia.
Comment from Hotel Management
28 Jul 2024 by Amy, Hotel Management
Hi, Russell! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
1 out of 5
by A verified traveler

Posted 13 May 2024
The outside smells of urine, there were multiple people walking around the property all night. The bathroom in our room had urine and cigarette ashes all over the floor and toilet. The front desk was nice but had to bring us towels, as our room had none in them. And a pillow because one of the ones we had in our room had blood on it. The neighborhood is sketchy and random vehicles passed through all hours of the night. Save your money and time and do not stay here.
Comment from Hotel Management
3 Jun 2024 by Ammy, Hotel Management
Hi, Elizabeth! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
5 out of 5
by A verified traveler

Posted 2 May 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by Ammy, Hotel Management
Hi, Sabrina! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
5 out of 5
by A verified traveler

Posted 30 Apr 2024 on Hotels
The owners are very polite an friendly an their always asking if there's anything else you need or trying to make sure your comfortable
Comment from Hotel Management
4 Jun 2024 by Ammy, Hotel Management
We appreciate your positive rating, Sabrina! We take pride in providing our guests with a great experience. Regards, Tim
5 out of 5
by A verified traveler

Posted 24 Apr 2024 on Hotels
The people that run the hotel are very polite and friendly
Comment from Hotel Management
3 Jun 2024 by Eva, Hotel Management
Hi, Sabrina! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Eva
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