Ratings based on 959 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Hello Toshiaki, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Manager, Hotel Management
Hello Yubia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 30 Dec 2024
Lower end hotel get what you pay for
Comment from Hotel Management
31 Dec 2024 by Manager, Hotel Management
Hello denton, We appreciate your feedback and take all comments seriously. Our goal is to provide a comfortable stay for all guests within our offered services and amenities. Should you have any further concerns, please feel free to reach out to our management team directly. Your input helps us improve for all future guests.
by A verified traveler
Posted 29 Dec 2024
The men at desk very nice and helpful
Comment from Hotel Management
2 Jan 2025 by Manager, Hotel Management
Hello Carole,We are delighted to hear that our front desk team provided you with excellent service during your stay. Our staff takes great pride in making sure our guests feel welcome and well taken care of. Your kind words will be shared with them to encourage and motivate their outstanding service.
by A verified traveler
Posted 29 Dec 2024
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Comment from Hotel Management
2 Jan 2025 by Manager, Hotel Management
Hello Steve, Thank you for taking the time to share your feedback with us. We regret to hear that your stay did not meet your expectations. We appreciate your comments as they help us to continually improve our services for all guests. Should you have any further concerns, please feel free to reach out to our management team directly.
by A verified traveler
Posted 28 Dec 2024
Very nice hotel, convenient to the Northway. Stopped overnight on the way to visit family. Felt safe and liked the location near 2 restaurants. Would definitely stay here again.
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello Linda,We are delighted to hear that you had a pleasant stay at our hotel and enjoyed our convenient location. Thank you for sharing your positive feedback about feeling safe and the nearby dining options. We look forward to welcoming you back on your next visit to the area.
by A verified traveler
Posted 28 Dec 2024
Very friendly staff!
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello Giovanni,We are pleased to hear that you found our staff to be friendly during your stay. Your positive feedback is appreciated as we strive to provide excellent customer service to all our guests. Should you have any further comments or questions, please feel free to reach out to us.
by A verified traveler
Posted 28 Dec 2024
Staff were super nice
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello Cheryl,We are delighted to hear that our staff made a positive impression on your stay. Their dedication is truly appreciated, and we will be sure to acknowledge their hard work accordingly. If you have any further feedback to share, please do not hesitate to reach out.
by A verified traveler
Posted 28 Dec 2024
Front desk associate was really nice and helpful
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello Fatima,We are pleased to hear that you found our front desk associate to be nice and helpful during your stay with us. Our team strives to provide excellent customer service to all our guests. We appreciate your feedback and hope to welcome you back again in the future.
by A verified traveler
Posted 27 Dec 2024
very good
Comment from Hotel Management
28 Dec 2024 by Manager, Hotel Management
Hello John,We are delighted to hear that you had a positive experience at our hotel. We strive to provide exceptional service to all our guests and we are thrilled that we met your expectations. Should you ever decide to stay with us again, we look forward to welcoming you back.
