Ratings based on 977 Verified Reviews
2.3 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The toom was smelling of cigarettes and ashes were on the floor. Dont talk abot the cobwebs and dust. Plsss
by A verified traveler
Posted 12 Nov 2024
They ask for CASH ONLY deposit. We had to use the guichet machine with as a 4$ fee. They did not give us what we requested in room either!
by A verified traveler
Posted 11 Nov 2024
The rooms are big, parking is free
by A verified traveler
Posted 9 Nov 2024
My girlfriend was with me, so that made it better.
Front desk dude was pretty cool.
Showers sucked.
Comment from Hotel Management
10 Nov 2024 by Paul, Hotel Management
I’m glad to hear that the front desk staff was friendly and that you had your girlfriend with you to make the stay a bit better. However, I’m really sorry the shower didn’t meet your expectations. We definitely want every aspect of your stay to be comfortable, and I apologize for the inconvenience you faced. Thank you for sharing your feedback—it helps us improve for future guests. I hope we can provide a better experience if you decide to visit again.
by A verified traveler
Posted 9 Nov 2024
The door to the room did not completely shut. The curtain didn't shut completely giving me less privacy. The mini refrigerator didn't work. I heard other guest arguing from 2am till 4am.
Comment from Hotel Management
10 Nov 2024 by Paul, Hotel Management
I’m truly sorry to hear about the issues you encountered during your stay. A door that doesn’t fully close, curtains that don’t provide proper privacy, and a malfunctioning refrigerator are all unacceptable, and I understand how frustrating this must have been. On top of that, being disturbed by noise from other guests in the middle of the night is incredibly disruptive. I sincerely apologize for the inconvenience and discomfort you experienced. Your feedback is important, and I’ll be sure to pass it along to the management team so they can address these issues. Thank you for bringing this to our attention, and I hope we can provide a much better experience if you choose to stay with us again.
by A verified traveler
Posted 7 Nov 2024
I had gotten the NO SMOKING room..walked in the hallway and blasted with cigarette smoke..it was aweful!!!!
Comment from Hotel Management
10 Nov 2024 by paul, Hotel Management
I’m so sorry to hear about your experience with the smoke in the hallway. It’s incredibly frustrating when you book a no-smoking room and are still exposed to cigarette smoke. That’s not the environment we want to provide, and I sincerely apologize for the discomfort it caused. I’ll be sure to share your feedback with the management team so they can take immediate action to address the issue. Thank you for bringing this to our attention, and I hope we can provide a better experience for you in the future.
by A verified traveler
Posted 4 Nov 2024
Nothing
Comment from Hotel Management
10 Nov 2024 by Paul, Hotel Management
Thank you Craig
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Paul, Hotel Management
Thank you Cindy
by A verified traveler
Posted 3 Nov 2024
There were roaches in my luggage. Every time I turned a light on roaches were scattering everywhere
Comment from Hotel Management
10 Nov 2024 by Paul, Hotel Management
I’m so sorry to hear about your experience with roaches during your stay. That’s absolutely unacceptable, and I can only imagine how distressing it must have been to find them in your luggage. Cleanliness and pest control are top priorities, and clearly, we fell short in both areas. I sincerely apologize for the discomfort and frustration this caused. Your feedback will be immediately shared with the management team to address this serious issue. Thank you for bringing it to our attention, and again, I’m truly sorry for the inconvenience you faced.
by A verified traveler from Philadelphia
Posted 2 Nov 2024
Very Good
Comment from Hotel Management
10 Nov 2024 by paul, Hotel Management
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you enjoyed your stay with us. We always strive to provide a clean, comfortable, and welcoming environment for our guests, and it’s rewarding to know we met your expectations. We look forward to welcoming you back on your next visit!
