Ratings based on 987 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kennewick
Posted 17 Nov 2024
We had stayed at another hotel for years when visiting Albany. After one stay at this hotel, we have a new place to stay. We were very satisfied.
Comment from Hotel Management
21 Nov 2024 by Alexis , Hotel Management
Hi Gary, Thank you so much for choosing to stay with us! We're thrilled to hear that you had a wonderful experience and that we've earned your trust as your new go-to hotel in Albany. We can’t wait to welcome you back and make your future stays just as enjoyable!
by A verified traveler
Posted 28 Oct 2024
This was a very clean hotel. All of the staff we encountered were very nice and helpful. The breakfast was one of the best we’ve had for a hotel! There was an issue with an extremely loud guest and the staff did their best to resolve the issue. Would recommend this property!
Comment from Hotel Management
28 Oct 2024 by Alexis , Hotel Management
Hi Erica, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness of our hotel, the friendliness of our staff, and our breakfast offerings. We sincerely apologize for the disturbance caused by another guest, but we appreciate your understanding and patience as our team worked to resolve it. Your recommendation means a lot to us, and we hope to welcome you back soon for another great stay!
by A verified traveler from MEDFORD
Posted 21 Oct 2024
close to freeway. Staff go out of their way to accommodate people, especially at breakfast and front desk.
I never like that all hotels make housekeeping knock on your door early the morning of check out. This should not occur until check out time.
Comment from Hotel Management
23 Oct 2024 by Alexis , Hotel Management
Hi Tracy, Thank you for your thoughtful review! We’re glad to hear you enjoyed our convenient location and that our staff made your stay more comfortable, especially during breakfast and at the front desk. We appreciate your feedback regarding housekeeping knocking early; we understand how important a relaxing checkout is, and we will certainly take your comments into consideration to improve our guest experience. We hope to welcome you back soon!
by A verified traveler
Posted 4 Oct 2024
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Comment from Hotel Management
7 Oct 2024 by Alexis, Hotel Management
Hi Julie, Thank you for taking the time to take an online review for our location. We appreciate your high rating and we hope to have you back with us to provide you with another great stay in the future. Warm Regards,
by A verified traveler
Posted 20 Sep 2024
This was the nicest hotel we stayed at for our trip to Oregon. We stayed after exploring Silver Falls State Park. In the lobby we were welcomed with warm cookies, lemon water, bottled water and assorted snacks all complimentary. The room was immaculate. The bathroom was spotless. The pool and jacuzzi was refreshing. The breakfast was wonderful. The kids loved the biscuits and sausage gravy. The staff was very friendly. I’ve never stayed at a Comfort Inn before but if the others are like this one, I’ll be staying in more of them. For the price I thought it was reasonable. There’s plenty of dinning nearby and was a nice starting point for heading to explore the coast when we left in the morning.
Comment from Hotel Management
4 Oct 2024 by Alexis , Hotel Management
Dear Brian,Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with us after your visit to Silver Falls State Park.It’s wonderful to know you enjoyed our complimentary amenities, immaculate rooms, and refreshing pool and jacuzzi. We take great pride in our breakfast offerings, and we’re thrilled that your kids loved the biscuits and sausage gravy!Your kind words about our friendly staff truly mean a lot to us, and we’re glad you found our location convenient for exploring the coast and nearby dining options.We hope to welcome you back soon, and we look forward to providing you with the same great experience at other Comfort Suites!Best regards,
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 19 Sep 2024
Thank you so much
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Alexis, Hotel Management
Hi Samantha, Thank you for taking the time to share your feedback with us regarding your stay and giving us a great rating! We hope to welcome you back the next time you are in the Albany Oregon area.
by A verified traveler
Posted 3 Sep 2024
They have Great staff.
They are kind personable and professional.
They have an Amazing Breakfast and amenities.
Comment from Hotel Management
4 Sep 2024 by Alexis, Hotel Management
Hi Victoria, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our staff's kindness, professionalism, and personable service. It’s also great to know that you loved our breakfast and amenities. We look forward to welcoming you back soon!
by A verified traveler
Posted 30 Aug 2024
Comfortable beds friendly staff and great location
would definitely stay again
Comment from Hotel Management
2 Sep 2024 by Alexis , Hotel Management
Hi Carol, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our comfortable beds, friendly staff, and great location. It’s fantastic to know you’d choose to stay with us again. We look forward to welcoming you back in the future!
