Ratings based on 140 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
This property is truly unique. It is a nicely renovated very old home right at the base of the hill below the Alhambra. Overall, a lot of space, with windows to the exterior as well as into the courtyard and foyer. You absolutely feel like you stepped back at least 200 years. What you should know is that there isnt any parking as that is impossible in the hostoric district. That's fairly typical in any of Spains historic hotels. A taxi can get you to the door if you can't get your bags from the nearest parking garage. Truly a delightful hotel that focusses more on historic accuracy over modern ammentities. However they wove in some creature comforts like a jetted tub and double paned windows on the street side.
by A verified traveler
Posted 17 Oct 2024
The front desk staff was so helpful and friendly! We loved the room we stayed in, too! The location was good!
by A verified traveler from Ocala
Posted 20 Aug 2024
Amazing historical place to stay in, but the shower is not very well maintained. Since it is an old biluilding it doesn't drain well and leaks from the shower. The staff was very helpful to fix it. Very kind
by A verified traveler
Posted 13 Aug 2024
The hotel is hard to access with luggage. It was very loud and bathroom wasn’t working properly
TV didn’t work either and the room wasn’t the best
Comment from Hotel Management
13 Aug 2024 by Rachel Rodríguez. Recepción., Hotel Management
Good afternoon,We are very sorry that you did not enjoy your stay at our hotel. We would have liked you to have told us about all the things you mentioned during your stay, since, just as our staff helped you with your luggage, we would also have solved all the problems.You booked the family room and please note that we are a small 16th century hotel with only 5 rooms, located in the heart of the old town and in a UNESCO protected area. Even so, we provided you with facilities and directions to get to the hotel door with your car.We apologize for the inconvenience and hope that you can return in the future and see that you can have a happy stay with us. Thank you.
by A verified traveler
Posted 23 Jun 2024
Location was great. Staff were very friendly and helpful. The ambience was amazing, for the room itself and the sitting spaces.
by A verified traveler
Posted 7 Jun 2024 on Hotels
by A verified traveler
Posted 1 May 2024
Great location and staff. Loved the property as felt very authentic from Granada and comfortable. The bed was comfortable and king size. Overall quiet, did not hear voice from outside. I would definitely stay here again.
by A verified traveler
Little Gem with Great Lication!
Posted 30 Apr 2024 on HotelsThe hotel was extremely convenient and well-situated for our visit to the Alhambra. With a spot in the street that runs next to the river and at the base of the Alhambra walls above, it was quite an impressive location.
We found the hotel to be quite comfortable, quiet, charming, and the staff to be always available, ready to help, and friendly. Everyone at the desk who we encountered spoke English well. We were thankful for that. Would definitely return if I had the the opportunity to visit Grenada again.
by A verified traveler
Posted 29 Apr 2024 on Hotels
by A verified traveler
Posted 21 Mar 2024
A lovely historic hotel in a great location including a view of the Alhambra.
