Ratings based on 673 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Highly Recommend will be going back.
Comment from Hotel Management
28 Oct 2024 by Valentin Son Bou, Hotel Management
Dear Alexander, We are very pleased to receive comments like yours. It is an honour for us to know that everything has been to your liking and that we have even exceeded your expectations. We are pleased to read that you enjoyed every minute of your stay with us. We would be so pleased to welcome you back in the near future. Best wishes, José Manuel Rivas and all the team at Valentin Son Bou.
by A verified traveler
Posted 22 Oct 2024
Lovely hotel set up on the hill, about 5 minute walk from the beach (hilly). The property itself is a bit dated and would benefit from a little modernisation. The staff and facilities of the hotel are great, the buffet was plentiful for both breakfast and dinner, delicious dishes and lots to choose from. Would certainly stay here again.
Comment from Hotel Management
24 Oct 2024 by Valentin Son Bou, Hotel Management
Dear Simone, We are delighted that you had such a lovely stay with us and took the time to share your feedback. It’s wonderful to hear that our staff and facilities made a positive impact on your visit, and that you enjoyed the plentiful and delicious food at both breakfast and dinner. While we appreciate your note about the property being a bit dated, we’re constantly working on updates to ensure our guests enjoy both comfort and charm during their stay. It’s great to know that you would certainly stay with us again, and we look forward to welcoming you back soon! Best wishes, José Manuel Rivas and all the team at Valentin Son Bou.
by A verified traveler
Posted 14 Oct 2024
Did not believe that this property could be this nice for the value. It is amazing. The staff is incredible. The rooms are spacious. We had a balcony. The pool is very nice. Everything is conveniently located. The breakfast is phenomenal! Highly recommend this place.
Comment from Hotel Management
25 Oct 2024 by Valentin Son Bou, Hotel Management
Dear Cara, Thank you for choosing Valentín Son Bou and sharing your experience with the Expedia community. The fact that we were able to offer you a great holiday experience, at value for money is extremely pleasing. We are delighted that we could exceed your expectations. We are very happy to read that you found the staff friendly and helpful. We pride ourselves on our excellent customer service and we will be very happy to share your kind words with all our team members. Thank you for highlighting your spacious and comfortable room, with a balcony. We are very pleased that you found all the amenities you needed for a comfortable stay. We hope to welcome you back soon! Best wishes, José Manuel Rivas and all the team at Valentin Son Bou.
by A verified traveler
Posted 18 Sep 2024
Great stay and service from the hotel.
Comment from Hotel Management
27 Sep 2024 by Valentin Son Bou, Hotel Management
Dear guest, We are glad you chose to stay at our hotel, and it is truly gratifying to know that you enjoyed your vacation with us. We are very happy to read that you found the service so good and will be happy to share your compliments with our staff. We hope it won't be long before you return to our hotel. Best wishes, José Manuel Rivas and all the team at Valentin Son Bou.
by A verified traveler
Posted 25 Aug 2024
This was my first ever all-inclusive experience so I had mixed views of what this would be like but I had the most enjoyable time we can’t wait to go back!
I had read the previous reviews before booking this accommodation and my expectations were high in all areas of this holiday - I have to say I was not disappointed and more than impressed and pleased with my selection.
Every staff member was so friendly and helpful, and could not be more charming to us whenever we engaged with them. Right across the reception team, the bar staff, restaurant staff, entertainment staff & service/cleaning staff we felt so welcomed and they couldn’t do enough for us - Special mentions to Ivan, Carmen, Ramiro, Elvis & Bernadette to name a few 👏
The location is slightly isolated from Son Bou beach but everything you could want is on site, we only left to explore Mahón Port once, which is also recommended for the architecture.
Everywhere in the hotel complex was kept so clean, my family and I used the restaurant, bar, indoor & outdoor pools, well equipped gym, premium AIP bar and entertainment. They had varied acts on every night, something for everyone and overall the all-inclusive bracelets made us feel like Kings with unlimited drinks and food options.
The restaurant food was so much better than I expected, with a wide range of salads, main courses, fruit and desserts plus dedicated chefs cooking grilled food to order.
I would highly recommend this hotel and have no complaints at all.
Comment from Hotel Management
4 Sep 2024 by Valentin Son Bou., Hotel Management
Dear Andy,What a pleasure it is to read your glowing review!We’re thrilled that your first all-inclusive experience exceeded your expectations and that you had such an enjoyable time at Valentin Son Bou. It’s wonderful to know that our entire team, from reception to entertainment, made you feel so welcomed and valued during your stay. Ivan, Carmen, Ramiro, Elvis, and Bernadette will be especially pleased to hear your kind words.We’re glad you found our facilities, including the restaurant, bars, pools, and gym, to be up to your standards. It's also fantastic that you enjoyed the varied entertainment and the feeling of indulgence with our all-inclusive offerings. Your high praise of the restaurant food, with its wide selection and freshly grilled options, is greatly appreciated.Thank you for recommending our hotel so highly. We can’t wait to welcome you and your family back for another wonderful stay!Best wishes, José Manuel Rivas and all the team at Valentin Son Bou.
by A verified traveler
Posted 19 Aug 2024
I knew the reviews were good before we left but they surpassed all expectations, the food was superb, the staff ultra polite and helpful, the pool and entertainment were excellent, the access to the beach and shops was easy with the free and frequent shuttle service. I would absoloutely recommend this hotel to anyone (especially families).
Comment from Hotel Management
28 Aug 2024 by Valentin Son Bou., Hotel Management
Dear guest,Thank you for your glowing review!A passion for cooking is our identity and we are very pleased to see you highlighted both the quality of food and the service offered in our restaurant.It is a pleasure to know that we have been able to exceed your expectations thanks to our excellent service.It is great to read that you were able to truly kick back and relax on your holiday, we agree that our beautiful swimming pool is one of the best places to do this!As you point out, we have a very dedicated and professional entertainment team that offers a wide variety every day and puts all their effort into it.We are lucky to be in an enviable environment, where it is very easy to access the beach, and we are happy to hear that you could make use of our free beach shuttle service.We would like to thank you for your trust and for taking a few minutes to share your impressions of the hotel and its facilities.Best wishes, José Manuel Rivas and all the team at Valentin Son Bou.
by A verified traveler
Posted 24 Jul 2024
Well keep property. Good pool. Lots of beds and no sunbed hoggers. Proper cocktails and good drinks, all served in proper glasses as opposed to plastic. The AI option allows you to order from the menu as opposed to buffet (at the pool bar/dining terrace. Table service at pool and at the evening entertainment. Evening buffet was great! Also.got lste checkout for 30 euro and they said that we have the room for as long as required on check out day. Excellent hotel, service and facilities.
Comment from Hotel Management
10 Aug 2024 by Best wishes, the team at Valentín Son Bou , Hotel Management
Dear Emma, How lovely to receive your feedback and see what a great time you had on holiday while staying with us. We really appreciate you having taken the time to share your thoughts on our hotel. You have made our day by awarding your overall experience worthy of 10/10. It is nice to read that our dishes have pleasantly surprised you in quality and variety. We offer an excellent gastronomic service, because we know that a satisfied palate is a prerequisite for the enjoyment of all vacations. For the entire hotel team, it is very gratifying to read such nice words, since the satisfaction of our guests is the best reward, we can receive. It will be a pleasure to personally share your comments with everyone, especially our entertainment staff. Best wishes, José Manuel Rivas and all the team at Valentín Son Bou
by A verified traveler
Posted 21 Jul 2024
We have had the most amazing 4 night stay at Valentin Son Bou. The staff were amazing and work so hard to ensure everyone is looked after. We opted for the all inclusive option and this did not disappoint. The choice and quality of the food was outstanding.
The hotel is situated on a steep hill, but they offer a free bus service to the beach/town every day. We did not feel we needed to go anywhere as the evening entertainment was outstanding.
We will be returning next year!
Comment from Hotel Management
26 Jul 2024 by Best wishes, the team at Valentín Son Bou , Hotel Management
Dear Cath, Thank you for choosing Valentín Son Bou and for your glowing review. We are very happy to hear that you had an amazing stay. We are very happy to hear your praises of our hard-working staff and we will be sure to share your kind words with each and every one of them. We are delighted that you found the food to be outstanding and that the free daily beach shuttle was handy for exploring the local beach and the many attractions of the town. We hope to welcome you back again soon. Best wishes, José Manuel Rivas and all the team at Valentín Son Bou
by A verified traveler
Posted 21 Jul 2024
Delightful and friendly staff in reception, pool and lounge restaurant. Special having the Indian tikka on our forehead for Indian night. Food in main restaurant high class like 5 star and food assistants so welcoming. Never seen this before! I suggest you also have a dancer for Spanish and Italian nights! Live music incredible, especially Il Divo male singers. Only negatives are poor sound proofing in rooms and fire alarm problem at 6am! Needed more communication from hotel team after alarm evacuation. Some of us were wearing our nightwear and some people didn’t leave their rooms. I suggest you need more night staff please. Also suggest you continue the music in pool area after 1pm and not stop suddenly when animation ends. Music brings a lovely ambience to the area. Big compliments on your shuttle bus service from hotel to beach. Thanks overall - a brilliant hotel experience.
Comment from Hotel Management
26 Jul 2024 by Best wishes, the team at Valentín Son Bou , Hotel Management
Dear Nadine, Thank you for choosing Valentin Son Bou. It is wonderful to read that you had a delightful stay. We are happy to hear that you loved the entertainment and the Il Divo singers and will make note of your suggestions about including Spanish and Italian dancers. Thank you for highlighting the delicious food and our special theme nights, we are so grateful to hear that you loved it. We are appreciative of your comments regarding additional night staff and clear communication in the event of a fire alarm sounding. We value your feedback and will share this with the relevant department. Best wishes, José Manuel Rivas and all the team at Valentín Son Bou
by A verified traveler
Posted 22 Jun 2024
