Ratings based on 83 Verified Reviews

3.7 out of 5
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 11 Oct 2023
Very dark bedrooms. Furnishings in rooms could be better. Cleanliness was average in rooms but was better in communal areas. More effort should be made to improve the bedrooms in the hotel. Noisy at night due to bar next door as well as other residents. Breakfast was average. Staff in restaurant were friendly. Disappointed when checking in the receptionist said that the booking couldn’t be found and wanted to charge €90.
4 out of 5
by A verified traveler

Posted 4 Oct 2023
It was ok
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2023
1 out of 5
by A verified traveler

Posted 28 Aug 2023 on Hotels
Comment from Hotel Management
30 Aug 2023 by ROYALISA PALMIYE BEACH , Hotel Management
hello dear Guest ,We would like to know the reason of this score ))
4 out of 5
by A verified traveler from Springfield

Posted 6 Oct 2022
Pros: Location, beach front and beach is very good, nearby restaurants/market/shopping, nice breakfast, good bar if you want to drink something after dinner Cons: parking is extremely limited (only 4 or 5 cars can park), no elevator, need to pay for beach towels, hotel next door plays music so loud.
Comment from Hotel Management
14 Jul 2023 by ROYALISA PALMIYE BEACH , Hotel Management
Thank you for your review,We ll improve our services to serve best
2 out of 5
by A verified traveler

Unhealthy room condition

Posted 21 Sep 2022 on Hotels
I arrived at the hotel earlier than the check in time because of my flight schedule. They told me the room was not ready and they said they were making it ready so I waited at the hotel restaurant for a while and then got back to lobby to wait .After waiting for a couple of hours they told me the room was ready. First of all nobody asked me to help me to carry my luggage and they just gave me the room key . Secondly The room was all the way back of the hotel and the room floor was full of dead flies and the live ones all over. It wasn’t clean at all.And I had waited that long in that boiling hot weather for this horrible room. It was disappointing,I went to the reception and while I was complaining about that the manager came out of her room and helped me to get a better room. She did her best but my impression about the hotel didn’t change. I wish they had better customer service . I wish they had provided the room clean & neat at the first place. I have stayed at many hotels all around the world never been treated like this . Although the location of the hotel is perfect , I would not recommend if your expectation cleanliness and good service.
4 out of 5
by A verified traveler from Beirut

Posted 18 Jul 2022
Royalisa is located in a prime location in Alanya at the Cleopatra beach. Breakfast is quite okay, lunch can be improved, service at the beach is good & staff is very friendly. Cleaning can be improved with respect to the time of cleaning and the quality as well. Overall it’s definitely a place to be considered to stay at.
Comment from Hotel Management
6 Aug 2022 by Royalisa Palmiye Beach Adult Only, Hotel Management
Thank you for your review ,Your fedback is important to improve our services dear ıman
4 out of 5
by A verified traveler

Posted 27 Jun 2022 on Hotels
Comment from Hotel Management
6 Aug 2022 by Royalisa Palmiye Beach Adult Only, Hotel Management
Thank you for your review dear Xenia ))
5 out of 5
by A verified traveler

Fantastic Stay

Posted 15 Jun 2022 on Hotels
Excellent & Friendly Staffs
Comment from Hotel Management
17 Jun 2022 by Royalisa Palmiye Beach Adults Only, Hotel Management
Dear Ali, Thank you for your nice review ,We would be very happy to wellcome you again Best Regards
5 out of 5
by A verified traveler

Fabulous Stay

Posted 15 Jun 2022 on Hotels
Staffs are amazing and very good location
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