Ratings based on 114 Verified Reviews

4.0 out of 5
3.8 Room cleanliness
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Oct 2024
This was the second time my family have stayed in this apartotel.its clean, friendly and a good location for the beach, but convenient for the city centre without all the noise . Very good value for money.
3 out of 5
by A verified traveler

Extra fees for everything.

Posted 16 Sep 2024 on Hotels
The room service was good, clean and customer service was good. Forced to wear a bracelet which was annoying. Stopped wearing it and got a warning. Bad side of the stay was that had to pay to use aircondition with an extra fee for the week, which upset me, because when you get a room, you expect atleast the aircondition with paid room.
1 out of 5
by A verified traveler

Posted 10 Jul 2024
they had WiFi issues and electricity issues also we had to pay for AC which is ridiculous never seen anywhere like this.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jan 2024
4 out of 5
by A verified traveler

Posted 24 Oct 2023
This is the good hotel. A short way to sea. No problem with parking. Good price. Nice personal.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2022
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Sep 2022
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2022
2 out of 5
by A verified traveler

my stay at royalisa

Posted 3 Sep 2022 on Hotels
The hotel front desk staff is very rude and unhelpful. The rooms are shabby and smelly. The bedsheets are stained. There is no hot water daily, only lukewarm water. The washrooms smell of sewage. There is very loud late night music. Airconditioning costs five euro a day. Safety deposit box is keyed and costs two euros a day. Overall there are many hotels to choose from in this area. This hotel just wants your money.
Comment from Hotel Management
24 Nov 2022 by royalisa city apart hotel, Hotel Management
Hello Dear Guest ,Thank you for your feedback.Your criticism is very important to improve our services.Best Regards
5 out of 5
by A verified traveler

Posted 28 Mar 2022
What you would expect from a 3 star hotel. Brilliant staff service. Big and spacious rooms. Great if visiting with family.
Comment from Hotel Management
30 Mar 2022 by öz, Hotel Management
Dear Guest, Thank you for your stay at Royalisa City apart. Your comments guide us. The satisfaction of our guests has the highest priority. We want to inform you. I am honored to welcome and host you in our hotel. Best Regards, Hotel Management
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