Ratings based on 16 Verified Reviews
3.8 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by Justiniano Hotels Team, Hotel Management
Değerli Salahattin Bey,Geri bildiriminiz için teşekkür ederiz. Konaklamanızın beklentilerinizi karşılamadığını duyduğumuz için çok üzgünüz. Bize daha ayrıntılı bir yorumunuzu iletebilirseniz, analiz etmemize ve gerekirse çalışmalarımızı geliştirmemize yardımcı olabilirsiniz.Saygılarımızla,
by A verified traveler
Posted 6 Jun 2023
My family spent a week at the hotel. The area is nice and beautiful. If you need some shopping, there are several market centers there, where you can find almost everything.
The rooms are comfortable, but I do not recommend to stay in Moonlight building. We changed twice rooms there and both times we had leaking at the wash room, that created terrible smell. Standard room building is absolutely fine, we had one room at ground floor and the other one at 7th. The sea view from the balcony is amazing.
Regarding food, I could hardly put 3 out of 5. Couple days we had when the food was great,but the rest I personally didn't like it.
Service - very poor.
To sum it up, one can find the better place in that area at the same cost.
Comment from Hotel Management
6 Jun 2023 by Justiniano Hotels Team, Hotel Management
Dear Natalia!Thank you for taking the time to share your valuable opinion.Guest vision plays a very important role and sometimes points out the details that need to be improved. Thank you for that opportunity.It is true that due to the constant rains and water pressure variations, we have had some difficulties, which are currently being corrected.We are very pleased that you appreciated the view from the room and its facilities.Regarding the food, we changed some details of the concept at the beginning of the season. At the moment, according to statistics, most guests are satisfied. We are very sorry that the food did not meet your subjective preferences. But, in that case, you could always contact the Guest Relations Department. Our staff does their best to make the guests' stay as comfortable as possible.We sincerely hope that despite some comments you will choose Justiniano Club Park Conti again and see all the changes taking place in the hotel.Best Regards,
by A verified traveler
Posted 10 Sep 2022
Comfortable resort everything was very close I would definitely recommend this episodes stay with your family
by A verified traveler from Jordan
Poor communication
Posted 9 Jul 2015The location, facilities and activities are good but if you don't speak Turkish or Russian you will be alone there and you won't find anyone to serve you at all.
by A verified traveler
Posted 28 Jul 2024
Das ist gut
Comment from Hotel Management
30 Jul 2024 by Justiniano Hotels Team, Hotel Management
Dear Beytullah,Thank you for the review.Looking forward to welcoming you again on your next visir to Alanya.Best Regards,
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
14 Nov 2023 by Justiniano Hotels Team , Hotel Management
Dear Abimbola,Thank you for your kind review. We would be happy to see you again among the Justiniano Hotels guests. Best Regards
by A verified traveler
Posted 18 Sep 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by Justiniano Hotels Team , Hotel Management
Dear Abimbola,Thank you for your kind review. As dvery feedback is important for continuously improoving of the services, wewould be happy if you find a chance to share more details. Best Regards
by A verified traveler
Posted 6 Sep 2023
Comment from Hotel Management
8 Sep 2023 by Justiniano Hotels Team, Hotel Management
Dear Melek,Thank you for your feedback.So sorry if your stay at Justiniano Club Park Conti did not match your expectations.The main aim of our team is to create a comfortable atmosphere for our guests. Therefore, every feedback is used to continuously improving the service quality.We would appreciate it if you could give us a more detailed feedback.Best regards,
by A verified traveler
Posted 17 Aug 2023
Comment from Hotel Management
8 Sep 2023 by Justiniano Hotels Team, Hotel Management
Dear Muhammed,Hello,Thank you for your feedback.We apologize if your stay did not meet your expectations.The main goal of our team is to create a comfortable atmosphere for our guests. Therefore, every feedback is used to continuously improve the quality of service.We would be grateful if you could give us a more detailed feedback.Best regards,
by A verified traveler
Posted 8 Sep 2022 on Hotels
