Ratings based on 27 Verified Reviews

2.6 out of 5
90% of guests recommend
2.6 Room cleanliness
2.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 19 Oct 2024
Room was terrible, dirty, front desk ladies was rude. No entertainment at this hotel, no activity for the guest. Food I would rate 3/5.
1 out of 5
by A verified traveler from Seattle

Posted 1 Aug 2019
we have booked a double room with balcony, but instead were placed in a very small dirty room with the air conditioner that didn’t work. The room had a single bed and no balcony. We requested several times to be placed in the room that we have already payed for, but reception staff only stated that they are fully booked. The service is awful, the rooms are dirty and the restaurants are unsanitary. This is clearly NOT a 5 star hotel, and not even 3 star one. I wish I have chosen something else. Also please note that I speak basic Turkish, fluent English and Russian. The staff members claim to speak English and German, however, they cannot. Even their Russian is disappointing.
Comment from Hotel Management
2 Oct 2019 by Online Sales Department, Hotel Management
Merhaba, Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!
3 out of 5
by A verified traveler

Posted 17 Jul 2019 on Hotels
Comment from Hotel Management
7 Aug 2019 by Tuvana Özaydın, Hotel Management
Hello, Thank you for your feedback! Your feedback is important for us.
2 out of 5
by A verified traveler

2 stats

Posted 17 Sep 2018 on Hotels
It was different than the pictures on line , old bed and furniture is old and the mattress as well
3 out of 5
by A verified traveler

Posted 9 Nov 2019 on Hotels
For the price we payd it is absolutely OK. You have a job to do to train some of the service people. It is anoying to see adult people stacking food on their plates like they never have seen foo before. That is ofcourse not the hotel to blame.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2019 on Hotels
4 out of 5
by A verified traveler

septionen

Posted 16 Oct 2019 on Hotels
Reseptionen fungere ikke særlig godt, det ene værelsE var ikke klar til kl.14 og personalet virkede forvirre og talte kun tyrkisk og russisk
Comment from Hotel Management
21 Oct 2019 by Online Sales Department, Hotel Management
Merhabalar, Öncelikle bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için değerlidir.
4 out of 5
by A verified traveler

Posted 11 Oct 2019 on Hotels
gayet güzeldi
Comment from Hotel Management
19 Oct 2019 by Online Sales Department, Hotel Management
Merhabalar, Öncelikle bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için değerlidir.
1 out of 5
by A verified traveler

Hizmet kalitesi

Posted 3 Oct 2019 on Hotels
Tamamen rus turistler için uygun bir otel Yerli turistlere ilgi alaka sıfir denecek kadar kezat kendi ülkemde kendimi yabancı hissettim Otel görevlilerinin önceliği rus genç turister kesinlikle kezat bir otel bir daha asla gitmem ve tavsiye etmem.plajı güzel ama denizi cok taşlı ve kayalı ayak kesmek veya parmak kırmak elinde olmayabilir bir iskelesi bile yok. Bence 3 kuruş fazla olsun tatilin tatil gibi olsun
Comment from Hotel Management
19 Oct 2019 by Online Sales Department, Hotel Management
Merhabalar, Geri dönüş için teşekkür ederiz. Sorunlarınızla ilgileneceğiz. Görüşleriniz bizim için önemlidir.
3 out of 5
by A verified traveler

Posted 1 Sep 2019 on Hotels
Comment from Hotel Management
2 Oct 2019 by Online Sales Department, Hotel Management
Merhaba, Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!
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