Ratings based on 88 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jul 2024
Hi all
Be aware the website states all inclusive but it’s not.
So we asked how much and the guy said $390 euros for dinner and lunch for two nights rip off .
Apparently free parking onsite BUT you need to find free street parking yourself.
Very hard to find reception and if you look like a local they have no time for you
Thanks but never again
Comment from Hotel Management
2 Aug 2024 by Cook's Club Alanya Crew, Hotel Management
Dear Guest,Firstly, we are sorry to hear about your disappointing experience at our hotel. We appreciate you taking the time to share your feedback.Please note that we do not have a private parking area. However, local parking areas are available for our guests. Our hotel aims to provide the same standard of service to all guests, and no distinction is made based on appearance.Additionally, our all-inclusive packages are available for a minimum of 3 days. As you stayed for 2 days, you may not have been eligible for this service.Thank you for your understanding, and we hope to have the opportunity to welcome you again in the future.Best regards,
by A verified traveler
Posted 22 May 2024
I’ve stayed 6 nights and not even once my room was cleaned up even though the reception confirmed they clean the rooms daily..
A very nosy place with karaoke under the windows and a very loud poor quality music making my ears bleed. Impossible to sleep at night. Will not recommend this place for people who are seeking a relaxed atmosphere.
Their spa has a very good massage and manual therapy offer though.
For a place that positions itself as a relax and a well being refuge there is a terrible gap between this concept and reality.
Comment from Hotel Management
5 Jun 2024 by Ayşe Turhan, Hotel Management
Dear Natalia,First of all, thank you for taking the time to review your recent stay.Our room cleaning is done every day as long as you wish.There are many different hotels in the location of our hotel and activities are also held in other hotels. That's why you might think it's noisy.The main theme of Cook's Club Hotels is; It is good music, good food, good drinks and good atmosphere. For this reason, I strongly disagree with your statement that "I do not recommend it for those looking for a comfortable atmosphere".In addition, our hotel has 5 blocks, 2 different beaches, 3 outdoor swimming pools and 1 indoor swimming pool. There is music all day long at the pool and the beach where the main pool is located. The other side is recommended for those who want to spend a quieter, more relaxed time.We hope you can find the opportunity to come again so that we can make you have a better time.Kind regards,Cook's Club Alanya Crew
by A verified traveler
BEACH & POOL BAR AREA
Posted 2 Feb 2024 on HotelsI enjoyed my first stay so much I extended and after a short break came back again.
I have already submitted reviews about the hotel/restaurant/reception/foods/rooms etc.
Last but by no means least is the whole pool beach area. Not all perfect at least for me, and to add an honest review I will say why.
Most importantly the whole personal/ pool bar & waiter service team are fantastic. Nothing is too much trouble at all. So please be sure to tip well individually and why not throw in your small notes and coins to the various tip boxes you will see around the complex. Don't forget the one in reception of the Irish pub too!
Not everything can be perfect, all of the time, and for me in the winter months I found the beach music too loud and full on. That said, it might be fine for most. But, from dawn to dusk of heavier music I needed to escape to BOHEME side where the music choices were more elegant let's say :)
To step from varbto beach in a few steps is always great though.
Now for a bit of a downer but very relevant feedback. I don't want to mention names, but there is a sort of supervisor from my own country UK allegedly, who gave a member of beach staff a bit of a dressing down right on the beach in front of us guests. I thought this was shameful, and unnecessary. A great manager always takes someone aside quietly if there is an issue.
I was mortified and don't like to hear someone saying "I am the manager". We are on holiday, we don't need to know this!
Comment from Hotel Management
11 Feb 2024 by Cook's Club Crew, Hotel Management
Dear Lisa,First of all, on behalf of my team, thank you very much for your nice and motivating comments and high rating us. Your comments are highly valuable for us.It is a pleasure seeing you have enjoyed your stay and liked our service.Me and my team would like to welcome you here in Cook's Club Alanya Hotel again. Best Regards,
by A verified traveler
BOHEME BEACH SIDE OF COOKS CLUB
Posted 2 Feb 2024 on HotelsAfter a stay elsewhere I decided to come back to Cooks Club. This time I had a beautiful room sea side with an ocean view to the side of my balcony in the "Boheme" side. A different experience from my first stay, and also very lovely.
It's a little Gem of a place, tastefully decorated and right on the beach with access to the main Cooks Club delightful pool and beach areas too. It was so nice to have this extended option.
I was told the secret to getting the "Boheme" side, was to pay a little bit more and chose "ocean or sea view" to be nearer the sea.
Classed as a return guest, I can see why so many guests return over and over, as it gets better with even more options to discover
Comment from Hotel Management
11 Feb 2024 by Cook's Club Crew, Hotel Management
Dear Lisa,First of all, on behalf of my team, thank you very much for your nice and motivating comments and high rating us. Your comments are highly valuable for us.It is a pleasure seeing you have enjoyed your stay and liked our service.Me and my team would like to welcome you here in Cook's Club Alanya Hotel again. Best Regards,
by A verified traveler
Fabulous food made to order :)
Posted 2 Feb 2024 on HotelsComment from Hotel Management
11 Feb 2024 by Cook's Club Crew, Hotel Management
Dear Lisa,First of all, on behalf of my team, thank you very much for your nice and motivating comments and high rating us. Your comments are highly valuable for us.It is a pleasure seeing you have enjoyed your stay and liked our service.Me and my team would like to welcome you here in Cook's Club Alanya Hotel again. Best Regards,
by A verified traveler
Reception team were fabulous!
Posted 2 Feb 2024 on HotelsThis was my first visit to Cooks Club. The reception team were amazing from the start, and went out of their way to make sure my stay was comfortable. Nothing was too much trouble! They resolved a tiny hiccup effortlessly.
The room was spacious and the beds super comfortable. I always slept very well. Lots of soft pillows and a nice sized balcony. I had absolutely everything I needed.
Comment from Hotel Management
11 Feb 2024 by Cook's Club Crew, Hotel Management
Dear Lisa,First of all, on behalf of my team, thank you very much for your nice and motivating comments and high rating us. Your comments are highly valuable for us.It is a pleasure seeing you have enjoyed your stay and liked our service.Me and my team would like to welcome you here in Cook's Club Alanya Hotel again. Best Regards,
by A verified traveler
Posted 10 Jan 2024
Fue una experiencia única. Desde la atención de todo el personal hasta la ubicación del hotel. La vibra bohemia se percibe desde que entras al hotel. Volveríamos con los ojos cerrados!
Comment from Hotel Management
11 Feb 2024 by Cook's Club Crew, Hotel Management
Dear Ana ,First of all, on behalf of my team, thank you very much for your nice and motivating comments and high rating us. Your comments are highly valuable for us.It is a pleasure seeing you have enjoyed your stay and liked our service.Me and my team would like to welcome you here in Cook's Club Alanya Hotel again. Best Regards,
by A verified traveler
Posted 15 Jul 2022
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Comment from Hotel Management
30 Jul 2022 by Cook's Club Alanya Crew, Hotel Management
Dear Kamel,
Thank you so much for staying with us and for taking the time to write your review.
We are extremely sad to read that you had an unenjoyable stay with us and that you left the hotel with a negative impression.
If you could give us a second chance we will do our best to reverse the negative impression to a positive impression.
Hoping to welcome you again in the near future.
Best regards
Cook’s Club Crew
by A verified traveler from OAKVILLE
Posted 5 Apr 2022
Everything more than average but hotel is not clean at all and room smells very very bad
Comment from Hotel Management
13 Apr 2022 by Mert EMRE, Hotel Management
Dear Sabet,
Thank you so much for staying with us and for taking the time to write your review.
We are extremely sad to read that you had an unenjoyable stay with us and that you left the hotel with a negative impression.
If you could give us a second chance we will do our best to reverse the negative impression to a positive impression.
Hoping to welcome you again in the near future.
Best regards
Cook’s Club Crew
by A verified traveler
Posted 25 Sep 2021
Great beach and amenities, the restaurant has delicious food and the staff is very nice. The rooms are spacious and comfortable.
