Ratings based on 1,329 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
For a lower priced property it was really very good. Pros: Very clean, excellent maintained grounds, high end sheets, fabulous very high bath towels, great free choices for hot breakfast, wonderful cook, server & busser (one person), breakfast room very cheerful, fabulous gift shop higher end merchandise.
Cons: The bedspread was very scratchy. The room was incredibly clean but very dreary even with curtains open. The heating/ac unit worked well but front was broken on it. Cheapest shampoo, little bar soap & conditioner.
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 1 Nov 2024
This place is in need of some major repairs. Tub/shower needs replacing. Toilet needs a proper cleaning. Door frames bed scraping painting. Breakfast was good but light.
Comment from Hotel Management
8 Nov 2024 by Jacqueline, Hotel Management
Thank you for your feedback. We're sorry to hear that the property didn't meet your expectations in terms of maintenance. We take all comments seriously and will look into addressing the issues with the tub/shower, toilet, and door frames as soon as possible. We're glad to hear you enjoyed the breakfast, and we'll make sure to consider options for a heartier selection in the future. We truly appreciate your input and hope to improve the experience for future guests
by A verified traveler
Posted 31 Oct 2024
Can hear through the walls / breakfast was not good
Comment from Hotel Management
8 Nov 2024 by Jacqueline, Hotel Management
Thank you for sharing your feedback. We apologize for the noise issues you experienced during your stay; we understand how important a quiet environment is for a comfortable visit. We'll look into ways to improve soundproofing. We also regret that the breakfast did not meet your expectations. Your comments are valuable, and we'll work on enhancing the quality and variety of our offerings. We appreciate you bringing these concerns to our attention and hope to have the opportunity to better serve you in the future
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 29 Oct 2024
Comfottable.
by A verified traveler from Olean
Posted 28 Oct 2024
Well maintained older motel. I'd definitely stay here again.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 25 Oct 2024
Great mid-century vintage hotel. Beautiful southwestern motifs decorate the buildings. Clean room with comfortable bed. There is also a small gift shop in the lobby with jewelry and clothing, including Pendleton items such as blankets and purses. The breakfast includes food items and also selections that cost an additional charge. The best part is the breakfast is served to you at your table. Very attentive and helpful servers and workers. All in all it is a great hotel conveniently located to stores and restaurants. We were there for the annual open house at the famous Trinity site and it was about a five minute ride to get to the New Mexico Museum of Missiles and Space, from where we took the tour. We will be back at this property should be in the area again.
Comment from Hotel Management
26 Oct 2024 by Jacqueline, Hotel Management
Thank you for sharing your experience! It sounds like you had a wonderful stay at the mid-century vintage hotel. The southwestern motifs must have added such a lovely touch to the ambiance. I'm glad to hear your room was clean and comfortable.The gift shop sounds like a great find, especially with those Pendleton items! It's also nice to know that breakfast was served at your table—what a nice touch! It sounds like the staff really went above and beyond to make your stay enjoyable.Being so conveniently located to the Trinity site and other attractions must have made your trip even better. I’m glad to hear you plan to return; it sounds like a place worth visiting again!
