Ratings based on 583 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Clean
Comment from Hotel Management
16 Sep 2024 by Peter, Hotel Management
Thank You So Much for Your Review We Are in The Process of renovating to Change to a Clarion Pointe Please Come Back and visit Us Again
by A verified traveler
Posted 9 Sep 2024
Rooms smelled like smoke. Property in disrepair pool barely passable. Housekeeper the house only plus.
Comment from Hotel Management
16 Sep 2024 by Peter, Hotel Management
Thank You So Much for Your Review we are so Sorry about the Smell of Smoke. We Are in The Process of Renovating to Change to a Clarion Pointe Please Come Back and Visit Us Again. The Hotel Will Be Smoke Free Soon.
by A verified traveler from Parkland
Posted 17 Aug 2024
The front desk charged me twice for it as well
Comment from Hotel Management
16 Sep 2024 by Peter, Hotel Management
Thank You So Much for Your Review we are Sorry Your Stay did Not Meet Your Standards. We Are in The Process of Renovating to Change to a Clarion Pointe Please Come Back and Visit Us Again.We Never Charge the Customer More Than What the Stay Amount is Please Send Us Proof of Double Charge and we Will Be More Than Happy to Refund You.
by A verified traveler
Posted 30 Jun 2024
Very clean and convenient..not far from the springs.. The new owner is a sweetheart
by A verified traveler from Saint Petersburg
Posted 16 Jun 2024
Nice place
by A verified traveler
Posted 13 Jun 2024 on Hotels
by A verified traveler
Posted 7 Jun 2024 on Hotels
It was good except for the fact they didn't have a room key to give u the service staff had to let u in your room
by A verified traveler
Posted 2 Jun 2024
None
by A verified traveler
Posted 26 May 2024
Had to stop for 6 hours of sleep and got a room here but I’m totally regret. Everything is horrible. Many rooms with boots by the door outside, trash, noise music at 11:30 pm, room and bathroom dirt, towel should be clean but was dirt, partially no light, booked king size bed and got two full, bad smell. Barbecue setup and people drinking at 11:30… the list could go on but it’s not worth waist time.
Comment from Hotel Management
26 May 2024 by Guest Management at High Springs Inn, Hotel Management
Hello, Arnaldo. Thank you for sharing your experience with us at High Springs Inn. We are sorry to hear that you did not enjoy your stay with us. Unfortunately, the front desk staff was not aware that you booked a King room as your reservation did not reflect a King size and we would have been more than happy to change your room type for you. Please reach out to our support team as we value your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Guest Management - High Springs Inn, Alachua
by A verified traveler
Posted 22 May 2024
The room was clean but still had a new paint smell to it. The shower and shower head were old style and the stall and tub were old and worn. No breakfast and just basic coffee.
Comment from Hotel Management
24 May 2024 by Guest Management at High Springs Inn, Hotel Management
Hello Maurice,Thank you for sharing your 4-star review at High Springs Inn. We are happy to hear that you enjoyed your stay and that the room was clean. Next time you visit Alachua, we would love to have you stay with us again. Thank you,Guest Management at High Springs Inn
