Ratings based on 980 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mount Laurel
Posted 15 Sep 2024
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Comment from Hotel Management
18 Sep 2024 by Quality Inn, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete this survey. next time we would love to hear your thoughts on why you rated us the way you did. We thank you for your business and do hope you would give us another opportunity to give you a 5 out of 5 experience.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Quality Inn, Hotel Management
Dear Valued Guest, Thank you so much for completing this survey. We appreciate your business. We would like to apologize for failing to exceed your exceptions. We do hope that you would consider staying with us again in the future. To give us another opportunity to host you properly.
by A verified traveler
Posted 6 Sep 2024
Close to the site
Comment from Hotel Management
7 Sep 2024 by Quality Inn, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete this online survey regarding your recent stay at Quality Inn.Your survey is important to us. We are so pleased that your stay was enjoyable. Rest assured that we use your survey to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Quality Inn, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Your survey is important to us. We are so pleased that your stay was enjoyable. Rest assured that we use your survey to continually improve with the goal of providing the most enjoyable experience for our guests,We hope to see you again soon.Sincerely,
by A verified traveler
Posted 1 Sep 2024
Nice pool area. Sidewalks need refurbishing outside of rooms. Spacious, clean, comfortable room right off of I75. Will stay here again!
Comment from Hotel Management
5 Sep 2024 by Quality Inn, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to complete this survey. We would also like to thank you for your positive feedback about our pool area and comfortable rooms. We also appreciate your observation of our sidewalks. We do actually have plans in our near future to get our these taken care of. We are so pleased that you will visit us again and we look forward to that day.
by A verified traveler
Posted 31 Aug 2024
The room was old and needed repairs. It also had roaches.
Comment from Hotel Management
31 Aug 2024 by Quality Inn, Hotel Management
Dear Valued Guest, Thank you so much for taking the time complete this survey. We would like to apologize on behalf of our entire team for failing to exceed your expectations with any renovations or repairs needed. We also apologize for any roaches that you may have encountered. We will take the necessary measures to ensure that no other guests have to encounter this issue. We do hope that you would consider staying with us again, giving us another opportunity to properly host you. We do hope to see you again in the future.
by A verified traveler
Posted 20 Aug 2024
Bed were comfortable
Comment from Hotel Management
24 Aug 2024 by Quality Inn, Hotel Management
Dear valued guest,Thank you so much for taking the time to complete this survey. We do appreciate your feedback regarding our beds comfort. We do hope to see you back again soon!
by A verified traveler
Posted 18 Aug 2024
The bathroom doesn’t have shower curtain water splash every where, the main curtain doesn’t not close all way down so no privacy fron outside, very noise at night people walking all night long hallways, water from A/C spills over hallways floor. Limited access on tv channels , bathroom door isn’t no properly installed you need move against the toilet corner or get in to the bathtub to be available to open or closes it
Comment from Hotel Management
24 Aug 2024 by Quality Inn, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete this survey. On behalf of our entire team we would like to apologize for failing to exceed your expectations with the noise level at night and for our other guests walking the hallways. We do apologize if you we not able to access the T.V channels you were expecting. As well as for the issues with our bathroom door. We do apologize for failing to ensure that your shower curtain was replaced after washing. We hope that you would consider staying with us again giving us another opportunity to better serve you in the future.
by A verified traveler
Posted 5 Aug 2024
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Comment from Hotel Management
5 Aug 2024 by Quality Inn, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete this survey. We appreciate your business. We hope you will visit us again soon!
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
7 Aug 2024 by Quality Inn, Hotel Management
Dear Valued Guest,Thank you so much for staying with us and for this 5 out of 5 ratting! We do hope to see you back again very soon!
