Ratings based on 590 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Check in was a little chaotic. Since I had booked through Expedia they couldn’t find that I had already paid in full at first. It took them awhile to find it. The manager kept saying that it was payment was declined loudly which was quite embarrassing. It all worked out eventually though. The rest of the staff were very friendly. The room was clean and comfortable. The bathroom door stuck and was difficult and loud to close. Overall, it was a great visit and we will stay here again.
by A verified traveler
Posted 6 Oct 2024
Nice people!
by A verified traveler
Posted 15 Sep 2024
Clean
Comment from Hotel Management
16 Sep 2024 by Peter, Hotel Management
Thank You So Much for Your Review We Are in The Process of renovating to Change to a Clarion Pointe Please Come Back and visit Us Again
by A verified traveler
Posted 9 Sep 2024
Rooms smelled like smoke. Property in disrepair pool barely passable. Housekeeper the house only plus.
Comment from Hotel Management
16 Sep 2024 by Peter, Hotel Management
Thank You So Much for Your Review we are so Sorry about the Smell of Smoke. We Are in The Process of Renovating to Change to a Clarion Pointe Please Come Back and Visit Us Again. The Hotel Will Be Smoke Free Soon.
by A verified traveler
Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Peter, Hotel Management
Thank You So Much for Your Review we are so Sorry about Your Stay Not Meeting Your Standards. We Are in The Process of Renovating to Change to a Clarion Pointe Please Come Back and Visit Us Again.
by A verified traveler
Posted 3 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Peter, Hotel Management
Thank You So Much for Your Review we are Happy you had an OK Stay we are Striving for a 10 Review from You on the Next Stay. We Are in The Process of Renovating to Change to a Clarion Pointe Please Come Back and Visit Us Again.
by A verified traveler from Parkland
Posted 17 Aug 2024
The front desk charged me twice for it as well
Comment from Hotel Management
16 Sep 2024 by Peter, Hotel Management
Thank You So Much for Your Review we are Sorry Your Stay did Not Meet Your Standards. We Are in The Process of Renovating to Change to a Clarion Pointe Please Come Back and Visit Us Again.We Never Charge the Customer More Than What the Stay Amount is Please Send Us Proof of Double Charge and we Will Be More Than Happy to Refund You.
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Peter, Hotel Management
Thank You So Much for Your Review we are Happy you had an OK Stay we are Striving for a 10 Review from You on the Next Stay. We Are in The Process of Renovating to Change to a Clarion Pointe Please Come Back and Visit Us Again Soon
by A verified traveler
Posted 5 Jul 2024 on Hotels
by A verified traveler
Posted 30 Jun 2024
Very clean and convenient..not far from the springs.. The new owner is a sweetheart
