Ratings based on 8 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Romford
Posted 24 Oct 2022
An amazing hotel with passion for culturally-rooted hospitality and cutting-edge design and architecture! From architecture to interior and exterior design this hotel is stunning! Every detail is thought of nothing is missed in this hotel! There is a lovely spa as well as a generous sized swimming pool. Breakfast here is lovely with endless options as well as a great bar for cocktails and drinks throughout the day/evening! The staff here are all amazing and I would like to thank Gulbahar, Alperen and Aysu for making our stay an even more pleasant one! The staff are all are passionate about providing exceptional service and are ready to go that extra mile for anything you need. Definetly a 5* Hotel which should have global recognition!
Comment from Hotel Management
3 Nov 2022 by Genesis Hotel&SPA Guest Relations, Hotel Management
Dear Guest;Thank you for choosing us for your stay and sharing your valuable feedback with us through Expedia. It's great to hear that your stay was so enjoyable!As Genesis Hotel & SPA family, we would like to host you again as soon as possible.With our respect & love...
by A verified traveler
Posted 19 Sep 2022
The glass shower door was not working properly and floors was wet, very slippery and a huge safety issue but they didn’t care at all
Comment from Hotel Management
19 Sep 2022 by Genesis Hotel&SPA Guest Relations, Hotel Management
Dear Guest,Opinions and suggestions of our guests; It is of great importance for our facility in order to improve our service quality, so we thank you for sharing your comments with us.We are sorry to hear that you were not satisfied with our SPA service. Your criticisms have been conveyed to the relevant departments and the necessary arrangements will be made immediately.Regards...
by A verified traveler
Posted 9 Aug 2022
Very good
Comment from Hotel Management
18 Aug 2022 by Genesis Hotel&SPA Misafir İlişkileri, Hotel Management
Değerli Misafirimiz;
Öncelikle, tatilinizde Genesis Hotel & Spa'yı tercih ettiğiniz ve kıymetli yorumlarınızı bizimle paylaştığınız için teşekkür ederiz.
Her gün daha da ileriyle taşımak için çalıştığımız hizmet kalitemizin sizleri memnun ettiğini duyduğumuza sevindik.
En kısa zamanda yeniden görüşmek dileği ile...
Saygı & Sevgilerimizle
by A verified traveler
Posted 16 Jun 2024 on Hotels
by A verified traveler
Posted 10 Sep 2023 on Hotels
by A verified traveler
Posted 31 Jul 2023
by A verified traveler
Posted 1 May 2023 on Hotels
by A verified traveler
The Best Experience ☀️☀️☀️
Posted 29 Aug 2022 on HotelsGenesis Hotel is one of the best hotels to stay in Alaçatı for me. I would definitely recommend you to experience this amazing hotel.
The kitchen of the hotel is of World class quality, the chef does a great job.
The gym and spa are of a quality that you will not find in any hotel in Alaçatı. The staff is extremely attentive, respectful and helpful.
I would like to thank Mr Osman for his special interest and concern, and thank you again to everyone who made me feel like at home.
Comment from Hotel Management
30 Aug 2022 by Genesis Hotel&SPA Guest Relations, Hotel Management
Dear Guest;Thank you for choosing us for your stay and sharing your valuable feedback with us through Expedia. It's great to hear that your stay was so enjoyable!As Genesis Hotel & SPA family, we would like to host you again as soon as possible.With our respect & love...
