Ratings based on 881 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Beautiful and clean hotel, and the breakfast spread was great. Staff was very friendly.
by A verified traveler from San Bernardino
Posted 8 Nov 2024
Olia demaciado fuerte el mal olor de orines...no podimos descansar .por el olor
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Herms, Hotel Management
Dear Malkiat,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at Holiday Inn Safa Park and that our team could contribute to making your visit a memorable one.Your kind words about our service and facilities mean a lot to us, and we'll be sure to share your feedback with the entire team. We always strive to create a welcoming and comfortable environment for our guests, and it’s wonderful to know we achieved that during your stay.We look forward to welcoming you back soon for another great experience!Best regards,Herman SantosoGuest Services Manager Holiday Inn Safa Park
by A verified traveler
Posted 17 Oct 2024
Noise from customers in the corridor
Comment from Hotel Management
19 Oct 2024 by Ahmed Elmasry, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express DUBAI - SAFA PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Duty Manager
by A verified traveler
Posted 8 Oct 2024
All great
Comment from Hotel Management
9 Oct 2024 by Ahmed Elmasry, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express DUBAI - SAFA PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Duty Manager
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Ahmed Elmasry, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express DUBAI - SAFA PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Duty Manager
by A verified traveler
Posted 1 Sep 2024
Good overall
Comment from Hotel Management
1 Sep 2024 by Ahmed Elmasry, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express DUBAI - SAFA PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Duty Manager
by A verified traveler
Posted 30 Aug 2024
Good price, breakfast buffet average
Comment from Hotel Management
31 Aug 2024 by Ahmed Elmasry, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express DUBAI - SAFA PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Duty Manager
by A verified traveler
Posted 26 Aug 2024
It’s good property close to all amenities
Comment from Hotel Management
27 Aug 2024 by Ahmed Elmasry, Hotel Management
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express DUBAI - SAFA PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Duty Manager
by A verified traveler
It was OK for the price
Posted 22 Aug 2024 on HotelsRoom was smaller compared to other rooms in hotels in Dubai
Comment from Hotel Management
23 Aug 2024 by Ahmed Elmasry, Hotel Management
Dear Valued Guest,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DUBAI - SAFA PARK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Duty Manager
