Ratings based on 36 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2024
Very good
by A verified traveler
The worst experience ever
Posted 7 Mar 2024 on HotelsI booked a king-size bed through the website. I arrived at the hotel at 3 pm and there were no rooms available. The receptionist asked me to wait for 4 hours until the room was ready, and my luggage would be transferred to the reserved room. I went to the room at 7 pm and couldn't find my luggage. The room door was open when I entered. I went down to the reception and retrieved my luggage. The room's air conditioner was not working well, and it was very hot, with an unpleasant smell in the room. I always encounter bad experiences with the hotel, but unfortunately, I have to return to it because of its location, even the bed mattress is extremely uncomfortable.
Comment from Hotel Management
28 Apr 2024 by AlRayyan Hotel Doha, Curio Collection by Hilton, Hotel Management
Dear Ms. Noof,Thank you for sharing your kind comments and honest feedback regarding your experience. We sincerely value your feedback, and we are very sorry you were unhappy with the check-in delay and the service. Please accept our apologies, this has been shared with our team to ensure we do not face this matter again in future.We sincerely hope you will give us another opportunity to restore your trust in AlRayyan Hotel Doha, Curio Collection by HiltonKind Regards
by A verified traveler
Posted 25 Feb 2024 on Hotels
I have given 4/5stars ⭐️ as the wellness centre and pool was open between 9am-10pm. I was out early and came back late and so couldn’t use it. It would have been better if it opened early and closed late.
Comment from Hotel Management
8 May 2024 by AlRayyan Hotel Doha A Curio Collection By Hilton, Hotel Management
Dear Valued Guest,Thank you for sharing your kind comments and honest feedback regarding your experience. We would like to assure you that we would still review your feedback with the concerned departments, to see which areas we could improve and implement corrective measures where needed. We sincerely hope that we get another opportunity to serve you.We hope that you will give our hotel a second chance. We look forward to having you as a guest again.Kind Regards,
by A verified traveler
Posted 13 Jun 2023 on Hotels
by A verified traveler
Posted 23 May 2023 on Hotels
Nice room
by A verified traveler
Posted 2 Mar 2023 on Hotels
Amazing hotel
by A verified traveler
Posted 11 Jul 2022
Good Choice
by A verified traveler
Posted 19 Jun 2022
The hotel is perfect. Highly recommended.
by A verified traveler
Posted 16 Jun 2022
Excelente hotel, servicio de primera, pase unos dias hermosos
by A verified traveler
Posted 26 Dec 2021 on Hotels
