Ratings based on 360 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Staff and everything else
Comment from Hotel Management
18 Nov 2024 by Bob Suri, Hotel Management
Dear @Edward,Thank you for your fantastic feedback. We’re so happy to hear that everything, including our staff, met your expectations. We look forward to welcoming you back for another perfect stay.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
by A verified traveler
Posted 2 Nov 2024
Fantastic business hotel. Super convenient. I would not stay anywhere else while on business in Abu Dhabi
Comment from Hotel Management
18 Nov 2024 by Bob Suri, Hotel Management
Dear @Ramzi,Thank you for your fantastic feedback. We’re thrilled to hear that our hotel is your preferred choice for business trips to Abu Dhabi. We strive to provide convenience and top-notch service, and we’re so glad to know we met your expectations. We look forward to welcoming you back for your next business stay.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
by A verified traveler
Posted 29 Oct 2024
Thank you for accommodating us for extended checkout.
Comment from Hotel Management
18 Nov 2024 by Bob Suri, Hotel Management
Dear @Magdalena,You're very welcome. We're happy we could accommodate your request for an extended checkout. It's always our pleasure to ensure a comfortable and flexible experience for our guests. We hope to welcome you back soon.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
by A verified traveler
Posted 27 Oct 2024
Amazing team all around. From A to Z
Comment from Hotel Management
28 Oct 2024 by Bob Suri, Hotel Management
Dear @Almothana,Thank you for sharing such wonderful feedback. We’re delighted to hear that our team made your experience memorable from start to finish. Providing seamless, exceptional service is our passion, and it’s fantastic to know we met your expectations. We look forward to welcoming you back for more amazing moments with us.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Bob Suri, Hotel Management
Dear @Mai,Thank you for the fantastic perfect rating. We're delighted you enjoyed your stay at Four Seasons Hotel Abu Dhabi. Looking forward to hosting you again soon.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
by A verified traveler
Posted 10 Oct 2024
Excellent service with amazing price
Comment from Hotel Management
16 Oct 2024 by Bob Suri, Hotel Management
Dear @Naqeeb,Appreciate the fantastic perfect rating. Delighted to hear you enjoyed your stay with us at Four Seasons Hotel Abu Dhabi. We hope to see you again soon.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
by A verified traveler from Studio City
Posted 8 Oct 2024
Quiet, clean, spacious and enjoyable!
Great service!
Comment from Hotel Management
16 Oct 2024 by Bob Suri, Hotel Management
Dear @Ananda,Thank you for the fantastic perfect review. We're delighted you enjoyed your stay at Four Seasons Hotel Abu Dhabi. Looking forward to hosting you again soon.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
by A verified traveler from Ottawa
Posted 15 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Bob Suri, Hotel Management
Dear @Shelby,Thank you for your valuable feedback. We're committed to continuous improvement and hope to welcome you back for a perfect 5-star experience.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
by A verified traveler
Posted 14 Sep 2024
This Four Seasons brings luxury and service that you’d expect at any Four Seasons. I was there for a night for business. It’s a functional hotel of its category. I can’t say that it has a kind of character that is more unique to any other 5* hotel in a major metropolis, except that I would not characterise Abu Dhabi as a major metropolis, unlike Dubai for instance. But for my meetings and for the convenience of being connected to the Galeria Mall and all the best culinary offerings available in Abu Dhabi and indeed the world, it served its purpose. I like the hotel and I’ll probably stay there again when I go to Abu Dhabi for business. But for some reason, I can’t be excited about it, if that makes any sense. It ticks all the fabulous boxes but it somehow isn’t special. Does that make any sense?
Comment from Hotel Management
18 Sep 2024 by Bob Suri, Hotel Management
Dear @Ramzi,Thank you for sharing your detailed feedback. We’re glad to hear that you found our service and luxury to be in line with the Four Seasons standard and that our connection to The Galleria was convenient for your business trip.We appreciate your honest comments regarding the hotel’s character. While we strive to provide an exceptional experience, we understand that personal impressions can vary. Your insights are valuable to us as we continually work to enhance our offerings and create a more memorable stay.We hope to have the opportunity to welcome you back to Four Seasons Hotel Abu Dhabi and provide a stay that exceeds your expectations.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
by A verified traveler
Posted 10 Sep 2024
Absolutely amazing hotel and staff. Spa facilities and gym are exceptional.
Comment from Hotel Management
18 Sep 2024 by Bob Suri, Hotel Management
Dear @Anisa,Thank you for your wonderful feedback. We’re delighted to hear that you found our hotel and staff absolutely amazing, and that you enjoyed our exceptional spa facilities and gym. Your compliments mean a lot to us. We look forward to welcoming you back to Four Seasons Hotel Abu Dhabi for another fantastic stay.Warm regards,Bob SuriGeneral Manager - Four Seasons Hotel Abu Dhabi
