Ratings based on 63 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jul 2024 on Hotels
by A verified traveler
Posted 4 May 2024 on Hotels
Comment from Hotel Management
8 May 2024 by Ahmed Mahfouz - General Manager , Hotel Management
Dear Mr. Khalid,Thank you for sharing your feedback following your recent stay at Staybridge Suites Al Khobar. I'm glad that you had enjoyed your overall experience with us. We hope that our services always meet and exceed your expectations in the future. Looking forward to welcoming you back soon. Regards,
by A verified traveler from Conroe
Posted 19 Dec 2023
Comment from Hotel Management
20 Dec 2023 by Ahmed Mahfouz - General Manager , Hotel Management
Dear Mr. Robert,Thank you for sharing your feedback following your recent stay at Staybridge Suites Al Khobar. I'm glad that you had enjoyed your overall experience with us. We hope that our services always meet and exceed your expectations in the future. Looking forward to welcoming you back soon. Regards,
by A verified traveler
Posted 8 Sep 2023
Clean, comfortable beds and furniture. Good breakfast. Convenient parking and location. Restaurant staff could be trained better, but everyone has a really good attitude.
Comment from Hotel Management
10 Sep 2023 by Ahmed Mahfouz , Hotel Management
Dear Mr. Luis,Thank you for sharing your feedback following your recent stay at Staybridge Suites Al Khobar. I'm glad that you had enjoyed your overall experience with us. We hope that our services always meet and exceed your expectations in the future. Looking forward to welcoming you back soon. Regards, Ahmed Mahfouz General Manager
by A verified traveler from Riyadh
Posted 3 Jun 2023
Take long time in check in
Comment from Hotel Management
4 Jun 2023 by Ahmed Mahfouz , Hotel Management
Dear Mr. Mohammed, Thank you for your feedback regarding your last visit to Staybridge Suites Al Khobar. We are happy to know that you had enjoyed your stay with us. On the other hand, please accept my apologies in regard to your experience with the check in time, rest assured that we will look into this and action accordingly as our aim is to ensure guest satisfaction and comfort.Yours sincerely, Ahmed Mahfouz General Manager
by A verified traveler
Posted 27 May 2023 on Hotels
Comment from Hotel Management
4 Jun 2023 by Ahmed Mahfouz , Hotel Management
Dear Mr. Phil,Thank you for sharing your feedback following your recent stay at Staybridge Suites Al Khobar. I'm glad that you had enjoyed your overall experience with us. We hope that our services always meet and exceed your expectations in the future. Looking forward to welcoming you back soon. Regards, Ahmed Mahfouz General Manager
by A verified traveler
Posted 13 Oct 2022
We booked a studio but when we arrived, no none snoking ones were available so we were upgraded to a larger room for free that is none smoking.
I liked the fact that we were given a paper that has all the information we needed in terms of breakfast, pool and gym timings, as well as other information.
The hotel is in a good driving distance from major attractions and malls which was great since I used my own car.
The hotel does not have in room dining but there is a kitchen and you can order from any app/restaurant and the staff will deliver it to your room. There is also car parking underground and good free wifi.
Breakfast was good buffet with an egg live cooking station, pastries, cheeses, cold cuts, breads, cakes, hash browns, sausages, etc. the taste is alright, nothing wow but good. The waiters even asked us if we wanted anything from the buffet before they closed it to remove them food which was very considerate.
On the other side, the room we were given had some areas that weren’t very clean such as a desk in the bedroom. Etc. They are more than happy to clean but we didn’t bother to ask them as I was there for one day only.
The TV was not working the first day but it worked by itself the next day, not sure why.
Also the shower water kept changing from hot to cold on its own and I came to know that at least 1 - 2 other rooms faced the same issue.
by A verified traveler
Posted 13 Jul 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by Ahmed Mahfouz - General Manager , Hotel Management
Dear Mr. Hussain,
Thank you for sharing your feedback following your recent stay at Staybridge Suites Al Khobar. I'm glad that you had enjoyed your overall experience with us. We hope that our services always meet and exceed your expectations in the future.
Looking forward to welcoming you back soon.
Regards,
by A verified traveler
Average hotel butter options available at same pri
Posted 21 Jun 2022 on HotelsRoom is decent (studioapt)
Shower too cramped if ur a big person ur going to hit the glass
Housekeeping not upto the mark(on demand extremely delayed)
Breakfast has very limited options and not at par with other hotels
Overall decent stay
Comment from Hotel Management
27 Jun 2022 by Ahmed Mahfouz - General Manager , Hotel Management
Dear Mr. Guest Name,
Thank you for your feedback regarding your last visit to Staybridge Suites Al Khobar. We are happy to know that you had enjoyed your stay with us. I have noted your feedback regarding the breakfast and service, rest assured that we will look into this and action accordingly as our aim is to ensure guest satisfaction and comfort.
Looking forward to welcoming you back in the near future.
Yours sincerely,
by A verified traveler
Posted 28 Mar 2022
Good, in general.
Comment from Hotel Management
26 Apr 2022 by Ahmed Mahfouz - General Manager , Hotel Management
Dear Mr. Fahad,
Thank you for sharing your feedback following your recent stay at Staybridge Suites Al Khobar. I'm glad that you had enjoyed your overall experience with us. We hope that our services always meet and exceed your expectations in the future.
Looking forward to welcoming you back soon.
Regards,
