Ratings based on 34 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Something to rme,member and a place to come back a
Posted 19 Aug 2023 on HotelsThe overall experience requires to mention the kindness of the employees and courtesy of all of them. That is remarkable.
Comment from Hotel Management
19 Aug 2023 by Anil Kumar, Hotel Management
Dear Mr. Hernan, we deeply appreciate your thoughtful review and are delighted to hear that our team's kindness and courtesy stood out during your experience with us. It's truly rewarding to know that their remarkable service made a positive impact on your stay. Your kind words inspire us to continue providing exceptional hospitality. We look forward to welcoming you back for another memorable visit. Thank you for choosing us!
by A verified traveler
Posted 8 Apr 2023 on Hotels
by A verified traveler
Posted 2 Nov 2021
by A verified traveler
Posted 28 Oct 2021 on Hotels
Good furniture, good value for money, but very bad response for the complaints, I found an insect 🐜 They said you can cancel your stay or move to another room .
Comment from Hotel Management
11 Nov 2021 by Anil, Hotel Management
Thank you for your valuable comments, sorry to hear such a case, however, we will positively look into that case as well as get sure of your next stay with us will be totally different, Meanwhile please contact us once you decide to visit Al Khobar
by A verified traveler
Posted 25 Mar 2021 on Hotels
by A verified traveler
Excellent however!!!
Posted 24 Feb 2021 on HotelsExcellent but the late check out cost 25% extra ☹️
by A verified traveler
Posted 11 Jan 2021 on Orbitz
by A verified traveler
Worst stay ever
Posted 5 Dec 2020 on HotelsThe hotel stay is not bad, however, the managmet is the worst i ever see in my life, they dont care about there customers and i will never come back ever again.
The hotel is not full and they will not give you 1 or 2 hours extra time even i stayed there 5 days just to get 25% extra charge, they would chose to lose there customers for 20$ , and when you asked to talk to the manager 6 hours before leaving he wasn't avilable , moreover, when i insisted they gave me his cell phone number !!!! And the front disc employee need de escalate training.
Another thing, i couldnt get them to clean my room in my 4 nights except for one time because the cleaning is only between 4 to 8 pm which is my rest time and the towels are disintegrated to the point that i had to buy a new one from the supermarket.
Comment from Hotel Management
6 Dec 2020 by Anil Kumar, Hotel Management
Thank you so much for taking the time to write your review, our guest's feedback is our major reference to enhance our service in order to anticipate and meet their expectations, my apologize for the inconvenience caused by the late check-out charge, we have taken corrective action.
by A verified traveler
Posted 3 Oct 2020
Comment from Hotel Management
6 Oct 2020 by Anil Kumar, Hotel Management
Thank you so much for taking the time to review, our guest's feedback is our major reference to enhance our service in order to anticipate and meet their expectations, once again thank you, and looking forward to have you with us on your next visit to Al Khobar
by A verified traveler from saudu arabia
Posted 29 Sep 2020
lication, prices, facilities, reception, cleaning,
Comment from Hotel Management
6 Oct 2020 by Anil Kumar, Hotel Management
It is pleasure to know that you had a pleasant stay with us, thank you so much for taking the time to write your review, our guest's feedback is our major reference to enhance our service in order to anticipate and meet their expectations, once again thank you and looking forward to have you with us on your next visit to Al Khobar
