Ratings based on 181 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lake Oswego
Posted 12 Aug 2024
I wish the hotel had informed us about the ongoing construction at the time of booking. On the day of check-in, the water was briefly turned off, and when it came back on, it was brown. I didn't feel comfortable using it for showering, washing my hair, or brushing my teeth. Additionally, the air conditioning in my son's room (320) wasn't working properly, the room feeling humid and not comfortable. Overall, the hotel needs significant improvements. I chose it primarily for its location.
by A verified traveler
Tired hotel in need of revamp
Posted 21 May 2024 on HotelsVery uninterested receptionist. Very tired rooms which need revamping… breakfast had a good selection and the gym was well equipped. Outside and pool area wasn’t maintained and was run down
by A verified traveler
Posted 2 May 2024
very classic and traditional style of accommodation, with spacy guest room, lobby and restaurant. quiet and relaxed - i like it.
by A verified traveler
Posted 20 Apr 2024
Expedia shows the incorrect hotel address on the map link. The hotel shows on the map as miles away from actual location. Location on map is a vacant lot. I spoke to Expedia customer service and they tried to blame the hotel for the error, then they tried to blame google
by A verified traveler
Posted 14 Oct 2023 on Hotels
by A verified traveler
Marvelous services and friendly staff.
Posted 23 Aug 2023 on HotelsInteracting with any hotel employee gives a pleasant feeling; they always smile and are ready to offer outstanding services, attending with interest any request. GRACIAS
by A verified traveler
Posted 22 Jun 2023 on Hotels
Comment from Hotel Management
5 Jul 2023 by Holiday Inn Al Khobar Corniche, Hotel Management
Dear Ms. Wafa,Thank you for your ratingKind Regards
by A verified traveler from Vaudreuil-Dorion
Posted 25 Apr 2023
front door
congested as people park their cars day and night. No control on the drop off and pick up zone or even signs
front desk staff
dont confirm your name and room number before passing you a replacement key card
staff dont provide you information at check-in they just pass you a key card, they dont confirm your package or explain where you can have breakfast, dinner or your way to your room
restaurant
dirty dishes, utensils, table and salt/pepper shakers
stale hard bread, croissants are bread and the sweets taste is horrible not fit of a 4 or 5 star restaurant. The food is hit or miss depending on the day and dish being prepared.
Room
Maintenance staff seem to be repairing without any clue how to make their repairs aesthetically pleasing. Wall paper is pealing off the wall.
Pool
Small and shallow
Hallways
Are clean and well maintained
Housekeeping staff
Very helpful and do a great job cleaning
Comment from Hotel Management
4 May 2023 by The Hotel Management. , Hotel Management
Thank you for your kind feedback. We have noted your observations and we will make sure this will not happen again. Comments from our esteemed guests do certainly help us to improve the standards of our facilities and services. We thank you for your comments and look forward to welcoming you once again.With best regards,Holiday Inn Alkhobar Corniche
by A verified traveler
Posted 1 Mar 2023 on Hotels
Comment from Hotel Management
3 Mar 2023 by The Hotel Management. , Hotel Management
Thank you for your positive feedback relating to your recent stay in our hotel. It is gratifying to know that your stay was a memorable one. Your comments would certainly inspire and help us further improve the standards of our product and services.We value your comments and look forward to further opportunities of serving you in your future travels.With best regards,Holiday Inn Alkhobar Corniche
by A verified traveler
Posted 26 Feb 2023 on Hotels
Comment from Hotel Management
27 Feb 2023 by The Hotel Management. , Hotel Management
Thank you for your positive feedback relating to your recent stay in our hotel. It is gratifying to know that your stay was a memorable one. Your comments would certainly inspire and help us further improve the standards of our product and services.We value your comments and look forward to further opportunities of serving you in your future travels.With best regards,Hotel Management
