Ratings based on 16 Verified Reviews
3.7 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Comfortable and clean
Posted 10 Sep 2022 on HotelsVery comfortable and clean small hotel near to Karak castle. Proprietors we’re very helpful and kind.
Comment from Hotel Management
11 Sep 2022 by Mike , Hotel Management
Thank you for reviewing our Hotel looking forward to service you again
by A verified traveler
Posted 20 Nov 2019 on Hotels
Comment from Hotel Management
27 Nov 2019 by Mike , Hotel Management
Thank you for reviewing our Hotel
Looking forward to service you again
by A verified traveler
Posted 18 Nov 2019
The staff were helpful and friendly. The space a bit small but that’s what I paid for😃. The place is convenient to get to just off the main road into town and easy access to the town. Osama was most friendly and directed us to this local kebab place that was really great value
Comment from Hotel Management
30 Nov 2019 by Mike, Hotel Management
thank you for reviewing our hotel
looking forward to service you again
by A verified traveler
Posted 28 Aug 2019 on Orbitz
great place, nice staff. very comfortable and well located. highly recommended.
Comment from Hotel Management
29 Aug 2019 by Moaweyah, Hotel Management
Thank you for reviewing our Hotel
Looking forward to service you again
by A verified traveler
Posted 25 Feb 2019
I was very fortunate to stay here. This was my "halfway point" between Amman and Petra, and I was able to see the Kerak Castle the next morning. I loved the big bedroom (the bedroom of the previous owner of the house), and the giant bathroom which was as big as the bedroom. The hotel had a special historic feel to it - and had everything I needed to rest and relax.
Thank you to the Cairwan Hotel staff for your hospitality.
Comment from Hotel Management
27 Feb 2019 by Moaweyah , Hotel Management
Thank you for reviewing our Hotel and service
Looking forward to service you again
by A verified traveler
Nice basic hotel
Posted 25 Feb 2019 on HotelsBasic and friendly hotel across the valley from Karak Caste. About 20-25 min walk to castle. Bus station at bottom of hill is 5 min walk from hotel. I was there in February so cold at night but heating in rooms was good. Beds very comfortable. Breakfast cost 4JD and was good-eggs, houmous, bread, etc. Dinner available for 7JD but I ate out (a 5 min walk up from the hotel brings you to an area with lots of restaurants and a very nice new cafe with cakes). Owner very helpful and made every effort to help with anything I wanted to do in the area. Free cinnamon tea served at 8pm, which is a nice touch and allows you to mingle with other guests.
Comment from Hotel Management
27 Feb 2019 by Moaweyah , Hotel Management
Thank you for reviewing our Hotel and service
Looking forward to service you again
by A verified traveler from Uk
Posted 3 Jan 2019 on Ebookers
Nice place to stay with friendly staff who recommended very good cheap local places to eat and advised us on our onward journey.
If you walk to the castle, it is not far but first part on a road without pavement.
Comment from Hotel Management
4 Jan 2019 by Mike, Hotel Management
Dear Guest
thank you for reviewing our Hotel
we are glad that your stay was very good
looking forward to see you again
by A verified traveler from ausin texas
A hotel in desperate need of renovation
Posted 23 Dec 2017
Pros: Location and staff.
Cons: Almost everything could be improved.
Location: The location is fine but there is nothing to do close by. However there is cheap easy transportation to town.
The hotel is nicely located on a hillside overlooking the city and castle. Cheap transportation is easy to find. The Caiwan could be a cozy little hotel with a great view from the breakfast area, but it’s condition very sad. Many things are in illrepair: hot water available only a few hours per day, comes out at such a trickle that showering is nearly impossible. I didn’t. The toilet was not properly attached to the floor. The carpet was dirty, and the 1950ies television had a serious wires dangling below it. The place should be closed and fully refurbished.
That said, the breakfast, not included, was fine, and the staff polite, but this did not make up for the general condition of the place.
Comment from Hotel Management
17 Jan 2018 by Moaweyah, Hotel Management
Dear Sir/Madam
we really thank you for taking time to reviewing our experience , your comment is very important to us
we will make sure to keep it in mind to make our service close to match your needs in the future
by A verified traveler
Posted 3 Apr 2024 on Hotels
by A verified traveler
Posted 6 Mar 2024
Im Bad Wasserhahn wackelt in der Dusche kein licht keine Handtücher erst auf Anfrage
Comment from Hotel Management
6 Mar 2024 by Mike , Hotel Management
Dear valued guest Thank you for taking the time to share your feedback. We apologize for the inconvenience you faced with the wobbly faucet, lack of light in the bathroom, and the towel oversight. Your comments are valuable, and we are actively working to rectify these issues for a better guest experience. We appreciate your understanding and hope to have the chance to welcome you back with improvements.Warm regards,
