Ratings based on 231 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Excellent hotel
5 out of 5
by A verified traveler

Posted 21 Nov 2024
👍
5 out of 5
by A verified traveler from DALLAS

Posted 16 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Makkah Hotel & Towers, Hotel Management
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience Team
5 out of 5
by A verified traveler from Milton

Posted 10 Nov 2024
Everything
Comment from Hotel Management
12 Nov 2024 by Makkah Hotel & Towers, Hotel Management
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Wifi bit slow
Comment from Hotel Management
10 Nov 2024 by Makkah Hotel & Towers, Hotel Management
Dear Guest,Thank you for letting us know about your experience with our hotel We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience Team
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Best regards, Guest Experience Team Makkah Hotel &, Hotel Management
Dear Guest,Mr. AbdoThank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers
5 out of 5
by A verified traveler

Posted 6 Nov 2024
The convenience to get to the Haram was amazing. Many dining options nearby.
Comment from Hotel Management
8 Nov 2024 by Best regards, Guest Experience Team Makkah Hotel &, Hotel Management
Dear Guest, Ms. FathmaThank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers
5 out of 5
by A verified traveler

Posted 23 Oct 2024
The only bad was food. Food options were really bad and breakfast buffet most of things were stale.
Comment from Hotel Management
23 Oct 2024 by .., Hotel Management
Dear Guest,Thank you for letting us know about your experience We are looking into this issue and hope to resolve it promptly and accurately.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Comment from Hotel Management
23 Oct 2024 by .., Hotel Management
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by .., Hotel Management
Dear Guest,Thank you for taking the time to review your stay with us in Makkah Hotels & Towers.We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best regards,Guest Experience TeamMakkah Hotel & Towers