Ratings based on 25 Verified Reviews
4.7 Room cleanliness
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024
Excellent
Comment from Hotel Management
8 Aug 2024 by Denuwanthi, Hotel Management
Dear Khawaja,Thank you for the wonderful review! We strive to provide top-notch service and are glad we were able to exceed your expectations. We hope to welcome you back again soon. Kind Regards. Platinum Coast Hotel Apartment.Kind regards.Platinum Coast Hotel Apartment.
by A verified traveler
Great place
Posted 11 May 2024 on HotelsThe hotel was overall great
The only negative comment I can say is that the cleaners were only clearing the trash cans unless instructed to do more.
Comment from Hotel Management
12 May 2024 by Denuwanthi, Hotel Management
Dear Ahmed,Thank you for your positive feedback about your overall experience at our hotel. We appreciate your comment regarding the cleaners and will address it to ensure a more thorough cleaning service.Thank you.Best Regards.Platinum Coast Hotel Apartment.
by A verified traveler
Posted 3 Mar 2024
Reception staff courteous. However, we had no hot water in the kitchen all week until our last evening. We had to boil the kettle to fill the kitchen sink so we could wash up. I mentioned this to Reception every day but it was not resolved until our last evening.
Comment from Hotel Management
6 Mar 2024 by Denuwanthi, Hotel Management
Dear Penny ,Thank you for your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the lack of hot water in the kitchen throughout your stay. We appreciate you bringing this to the attention of our reception staff, and we regret that it was not resolved until your last evening. We will address this issue to ensure it doesn't reoccur in the future.Thank YouBest RegardsPlatinum Coast Hotel Apartment
by A verified traveler
Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
25 Feb 2024 by Denuwanthi, Hotel Management
Dear Marind,Thank you for choosing us and giving us a perfect 10/10 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Thank you.Platinum Coast Hotel Apartment
by A verified traveler
Posted 6 Jan 2024
Nice and clean hotel. The only downside is the outer doors are not soundproof. So we keep hearing the vacuum cleaner when the housekeeping attend the adjacent rooms
Comment from Hotel Management
22 Feb 2024 by Denuwanthi, Hotel Management
Dear Saleh,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us! thank youPlatinum Coast Hotel Apartment
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
22 Feb 2024 by Denuwanthi, Hotel Management
Dear Adeeba,We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!Thank You Platinum Coast Hotel Apartment
by A verified traveler
Posted 28 Jul 2023
Ok
by A verified traveler
Posted 24 Jul 2023
Very good to stay for relaxation, I love the kitchen, though the pool for me need some improvement, otherwise it was very good place, very nice staff. Thank you for having us. Definitely will come back☺️
by A verified traveler
Posted 27 Jun 2023
by A verified traveler
Excellent vacation near a sea.
Posted 13 May 2023 on HotelsExcellent hotel above my expectations, well equipped clean and convenient kitchen, spacious room, clean and convenient bathroom. Professional, helpful and friendly staff. The hotel not far from shopping center and beautiful sea beach. There are well equipped gym and swimming pool at the last floor of the hotel.
