Ratings based on 161 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2024
Highly recommended place.
Comment from Hotel Management
6 Aug 2024 by Nour Arjaan by Rotana, Hotel Management
Dear Mr. Mohamed,I would like to take this opportunity to thank you for choosing Nour Arjaan by Rotana for your recent stay, and for taking the time to share your feedback on Expedia. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. Thank you once again and we are looking forward to welcoming you back soon assuring our best attention and care.Sincerely yours, Maan Cheikh Hussein Hotel Manager
by A verified traveler
Posted 15 Jul 2024 on Hotels
I booked this hotel for my brother and his family. They were super happy with their stay. It was a birthday gift for my niece and nephew. Break fast was good, room was super clean and pool was very clean. Staff is friendly and parking is free.
Comment from Hotel Management
17 Jul 2024 by Maan Cheikh Hussein, Hotel Management
Dear Guest,I would like to take this opportunity to thank you for choosing Nour Arjaan, for your recent stay, and for taking the time to share your feedback. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. I will certainly share your compliments with all my colleagues, which will motivate them to continue providing the utmost in guest service. Thank you once again and we look forward to welcoming you back in the near future assuring you of our best attention and services. Sincerely yours, Maan Cheikh Hussein Hotel Manager
by A verified traveler
Posted 8 Jul 2024
Property was clean and well maintained, comfortable bed, staff was good!
Comment from Hotel Management
12 Jul 2024 by Maan Cheikh Hussein, Hotel Management
Dear Mr. Arthur,I would like to take this opportunity to thank you for taking the time to share your feedback on Expedia. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. In the meantime, we are looking forward to welcoming you back soon and I assure you our best attention and care.Sincerely yours,Maan Cheikh HusseinHotel Manager
by A verified traveler
Posted 7 Jan 2024 on Hotels
Comment from Hotel Management
11 Jan 2024 by Nour Arjaan by Rotana, Hotel Management
Dear guest,Thank you for taking the time to share your rating on Hotels.com.I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”.Thank you once again and we look forward to welcoming you back to Nour Arjaan by Rotana.Sincerely yours,Maan Cheikh HusseinHotel Manager
by A verified traveler
Would be back again
Posted 20 Dec 2023 on HotelsVery spacious and clean room, very tasty breakfast, well located and very supportive staff. We had everything we needed.
Comment from Hotel Management
20 Dec 2023 by Nour Arjaan by Rotana, Hotel Management
Dear guest,I would like to take this opportunity to express my sincere appreciation for having chosen to stay at our hotel and for taking the time to share your feedback on Expedia. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. I will certainly share your compliments with all my colleagues which will motivate them to go a long way in continually providing the utmost in guest service. Thank you once again for considering recommending Nour Arjaan by Rotana to your friends and families, and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager
by A verified traveler
Posted 30 Nov 2023
Clean, spacious, friendly staff, free parking
Comment from Hotel Management
30 Nov 2023 by Nour Arjaan by Rotana, Hotel Management
Dear guest, I would like to take this opportunity to express my sincere appreciation for having chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on Expedia. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. I will certainly share your feedback with all my colleagues, which will motivate them to continue providing the utmost in guest service. Thank you once again for considering recommending Nour Arjaan by Rotana to your friends and families, and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager
by A verified traveler
Posted 19 Nov 2023 on Hotels
Very nice hotel, great location and helpful staff. Only issue we had was there wasnt any hot water coming out of the showers, which ruined the comfort part of things.
Staff were great for accomodating us before that though, got a little upgrade, let us have a later checkout so we could use the pool for longer and adjusted to suit our little one in the restaurant/bar
Comment from Hotel Management
20 Nov 2023 by Nour Arjaan by Rotana, Hotel Management
Dear guest,I would like to take this opportunity to express my sincere thanks for having chosen to stay at Nour Arjaan by Rotana and for taking the time to share your feedback on Hotels.com. I regret to learn about the inconvenience you have experienced during your stay with us, I sincerely apologize for the same. I assure you we have noted your comment and we are working on corrective measures. In the meantime, we are looking forward to welcoming you back soon and I assure you of our best attention and care. Sincerely yours, Maan Cheikh Hussein Hotel Manager
by A verified traveler
Good hotel for our Taekwondo event
Posted 8 Feb 2023 on HotelsGood hotel to stay for a few days for an event in Fujairah, breakfast was good and the staff was very helpful.
Comment from Hotel Management
9 Feb 2023 by Nour Arjaan by Rotana, Hotel Management
Dear Guest, I would like to take this opportunity to express my sincere thanks for having chosen to stay at our hotel and for taking the time to share your feedback on Expedia. I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time” and have met your expectations in all aspects of our services. I will certainly share your compliments with all my colleagues, which will motivate them to continue providing the utmost in guest service. Thank you once again for considering recommending Nour Arjaan by Rotana to your friends and families, and we look forward to having the pleasure of welcoming you back soon. Sincerely yours, Maan Cheikh Hussein Hotel Manager
by A verified traveler
Posted 19 Jan 2023
Comment from Hotel Management
7 Nov 2023 by Nour Arjaan by Rotana, Hotel Management
Dear guest, Thank you for choosing Nour Arjaan by Rotana for your recent visit and for taking the time to share your rating on Expedia.I’m happy to learn that we were able to fulfill our Rotana promise of “Treasured Time”. Thank you once again and we look forward to welcoming you back to Nour Arjaan.Sincerely yours, Maan Cheikh Hussein Hotel Manager
by A verified traveler
Disappointed
Posted 1 Jan 2023 on HotelsFor the ridiculously high price we paid for a 2 bed room suite, the service was very average. The rooms were not carpeted. The kitchen had no crockery, not even basic cutlery, glasses, and had to ask for everything. The kitchen did not have microwave oven, and no dish washing soap even after requesting. So I had to order from outside to wash kids feeder bottles. The breakfast list didn’t have my name even after paying in advance with booking, so they had to ask front desk to check and kept me waiting. Parking was in a different hotel building, with no signs leading to this hotel front lobby. If I had paid half the price that I actually paid for this hotel, I would be okay.
Comment from Hotel Management
7 Jan 2023 by Nour Arjaan by Rotana, Hotel Management
Dear Guest,I would like to take this opportunity to thank you for choosing Nour Arjaan, for your recent stay, and for taking the time to share your feedback on Expedia. I regret to learn about the inconvenience you have experienced during your stay, I sincerely apologize for the same, I have thoroughly discussed it with the concerned team, and I assure you corrective action is taken. Once again, I hope the above will not deter you from visiting Nour Arjaan again, we look forward to welcoming you back in near future assuring you of our best attention and services. Sincerely yours, Maan Cheikh Hussein Hotel Manager
