Ratings based on 124 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
Cockroach in the room. Staff got no smile
Comment from Hotel Management
23 Sep 2024 by Sundeep Peechara , Hotel Management
Dear Valued Guest,We first would like to extend our sincere apologies for the imperfections of service you describe in your review and thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees.Sincerely,Sundeep Peechara General Manager
by A verified traveler
Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
31 Mar 2024 by IBIS FUJAIRAH, Hotel Management
Dear Mr. Steven,Thank you for taking the time to rate your experience in Ibis hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager
by A verified traveler
Rude front-desk attendant
Posted 3 Mar 2024 on HotelsThe lady at the reception is so rude and spoke like she is doing guests a favor (by doing her job)
We checked in and expected to get the room type that we’ve booked and paid for, but she said its not available.
Our booking is for a guaranteed non smoking room with 1 bed.. she asked us to call the site where we made the reservation to verify our booking, I’m not sure what she wanted the site to do when my reservation clearly states “Superior room with 1 bed, non-smoking” - after asking to speak with someone in the property, she gave us the room type that we’ve booked.
I called the site where we booked the room and they confirmed that my room type is guaranteed.
Such an unnecessary inconvenience!
Comment from Hotel Management
6 Mar 2024 by IBIS FUJAIRAH, Hotel Management
Dear Valued Guest,As everything did not meet your expectations please accept our sincerest apologies. Your feedback has been shared with the relevant Departments so they can address your comments with their teams and make sure improvements are made. Please once again accept our apologies and we look forward to welcoming you again at the ibis Hotel Fujairah.Sincerely,Sundeep Peechara General Manager
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
6 Mar 2024 by IBIS FUJAIRAH, Hotel Management
Dear Valued Guest,Dear Valued Guest,We greatly appreciate your positive comments about your stay at the ibis Hotel Fujairah. The positive evaluation of our clients is the best reward. We look forward to welcoming you again at the Ibis Hotel Fujairah. Sincerely,Sundeep Peechara General Manager
by A verified traveler
Posted 25 Jan 2024
Comment from Hotel Management
31 Mar 2024 by IBIS FUJAIRAH, Hotel Management
Dear Valued Guest,Thank you for taking the time to rate your experience in Ibis hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager
by A verified traveler
Posted 11 Jan 2024 on Hotels
Comment from Hotel Management
21 Jan 2024 by IBIS FUJAIRAH, Hotel Management
Dear Valued Guest,Thank you for taking the time to rate your experience in Ibis hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager
by A verified traveler
Posted 27 Nov 2023
Comment from Hotel Management
12 Dec 2023 by IBIS FUJAIRAH, Hotel Management
Dear Valued Guest,Thank you for taking the time to rate your experience in Novotel hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
15 Oct 2023 by IBIS FUJAIRAH, Hotel Management
Dear Valued Guest,Whilst we are pleased that overall you enjoyed your stay we have noted the areas where you feel we can improve and we'll work on them so your next visit will be more pleasant than the previous one.Sincerely,Sundeep Peechara General Manager
by A verified traveler
Posted 27 Aug 2023
Conveniently located, friendly and professional staff, clean and functional rooms and amenities. Good value.
Comment from Hotel Management
21 Sep 2023 by Sundeep Peechara General Manager, Hotel Management
Dear Valued Guest,We greatly appreciate your positive comments about your stay at the ibis Hotel Fujairah. The positive evaluation of our clients is the best reward. Your important remarks will be considered for further and future improvements.We look forward to welcoming you again at the Ibis Hotel Fujairah. Sincerely,Sundeep Peechara General Manager
by A verified traveler
Posted 5 Jun 2023 on Hotels
Comment from Hotel Management
13 Jun 2023 by IBIS FUJAIRAH, Hotel Management
Dear Valued Guest,Thank you for taking the time to rate your experience in Ibis hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sundeep Peechara General Manager
