Ratings based on 991 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 8 Sep 2024
by A verified traveler
Posted 7 Sep 2024
Great Choice !!
by A verified traveler
Posted 26 Aug 2024
Great choice ! Location is superb and accessible to all key places …. Staff is professional and courteous !! Overall great value for money !!
by A verified traveler
Posted 25 Aug 2024
Excellent Hotel !!
by A verified traveler
Posted 18 Aug 2024
Excellent
Comment from Hotel Management
25 Aug 2024 by Novotel Suites Mall Avenue, Hotel Management
Dear Valued guest, We very much appreciate your feedback regarding your stay . It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai
by A verified traveler
Posted 28 Jul 2024
Close to Mall of Emirates is good but general area is ok but not wonderfuñ
Comment from Hotel Management
5 Aug 2024 by Novotel Suites Mall Avenue, Hotel Management
Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall Avenue Dubai
by A verified traveler
Posted 28 Jul 2024
Room was small and cramped. Loo in separate area from the bathroom, which layout doesn't make sense.
Comment from Hotel Management
5 Aug 2024 by Novotel Suites Mall Avenue, Hotel Management
Dear Valued guest,Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall Avenue Dubai
by A verified traveler
Posted 27 Jul 2024
Excellent Hotel with great amenities 👍
Comment from Hotel Management
5 Aug 2024 by Novotel Suites Mall Avenue, Hotel Management
Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall Avenue Dubai
by A verified traveler
Posted 7 Jul 2024
Was great staying there - all the staff especially Pari, Rina and Nisha were amazing!
Comment from Hotel Management
5 Aug 2024 by Novotel Suites Mall Avenue, Hotel Management
Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall Avenue Dubai
