Ratings based on 150 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2024
The service was excellent, close to everything.
by A verified traveler
Posted 20 Jun 2024
Staff is ill mannered
Service not good would never recommend to anybody
Staff is disrespectful towards customers
Diviya
Jessi
Mostly staff is indian and they dont know anything about hospitality and how to accomodate customers who travel all across the world and they come to experience such pathetic envoirment
Comment from Hotel Management
22 Jun 2024 by Khalil Zaeer, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay.First and foremost, we want to address your comments about our staff. We are proud of our diverse team, which includes talented professionals from various backgrounds, including India. We believe that this diversity enhances the quality of service we provide to our guests. Our team members are trained to deliver excellent service, specially Miss Jessi and Divya are doing their best to follow the hotel policies designed to ensure a smooth experience for all our guests. We take your concerns about staff manners and professionalism and the overall environment very seriously. If there is anything else you would like to share with me, I will be happy to assist you on duty.manager@cy-albarsha.com. SincerelyKhalil ZaeerDuty Manager
by A verified traveler
Posted 12 Jun 2024
Amazing staff, although we had to go back earlier due to personal reasons. The staff was just excellent in the 1 week that we stayed there. Definitely recommended
by A verified traveler from Salt Lake City
Posted 4 Jun 2024
by A verified traveler from Salt Lake City
Posted 4 Jun 2024
It was a great business hotel for long term stay
by A verified traveler from Marple
Posted 24 May 2024
Resort is huge. And in hot weather this makes navigating the Oort difficult. This is a tourist Resort, and is not suited to the businessman
by A verified traveler
Posted 8 May 2024
by A verified traveler
فندق رائع وسعر مناسب
Posted 15 Apr 2024 on Hotelsفندق بصراحة ممتاز من ناحية السعر كون مرافق الفندق وأثاث الغرف نظيفة وراقية وتسجيل الدخول كان بصورة بسيطة وسريعة من قبل موظفة الاستقبال . وأيضاً يلبون جميع احتياجاتك في وقت مناسب
by A verified traveler
Posted 13 Apr 2024
Good price quality value
by A verified traveler
Posted 30 Mar 2024
Convenient value for money
