Ratings based on 140 Verified Reviews
3.4 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Aug 2022
One of the weirdest hotel I have ever been to. The decoration and set up is so strange.. the left was covered with unusually strange looking wall paper. No air con in it.
We booked. a double room we got stuff for a single occupancy. No toilet paper, no one came to clean my room while I was away. The room condition was so poor. Curtain and blind were broken and to close the curtain I used my hair clips. The wall were mouldy, one of the strange things is the toilet door doesn’t close and this impossible to six as it hitting a wall when closing. The communal area have unusually strange furniture. The bed and the mattress are very taller and you have to jump in it and jump of it as it it might cause an accident.
The only good thing is the reception lady who met me on arrival was nice. But the overall experience was not good at all. I was visiting Ed by a couple of friend and relatives and they also said it’s a weird hotel. I don’t understand how Expedia consider this good. I booked this as I trusted Expedia as I always have good experiences but sadly not this time .. cheers
by A verified traveler from Las Vegas
Posted 18 Jul 2022
Average hotel
Comment from Hotel Management
23 Aug 2022 by khalid, Hotel Management
thanks for your comments
by A verified traveler
Posted 19 Mar 2022
Complete rip off, extremely expensive, no cafe or restaurant, closed for 1 y for renovation but looks worse than before. Had hole on the ceiling, only the shell of the smoke detector on the ceiling, no cafe or restaurant, shockingly not much available in the area anymore. It is close to the Historical Center but a lot of boards raised signing restaurations ( yet nothing done after 1 y since I visited last ) . So location is not an advantage anymore.
Poor customer care, no remote control in the room, the tv wasn’t even set, no brochure or numbers list for contact in the room. If you needed anything, you had to go downstairs.
The only thing that change , it smells nice , before you could feel a musky and tobacco smell when you return into your room after few hours AC been off.
Bed was nice , but pillows to hard and bulky so the neck was very uncomfortable.
by A verified traveler
Great location
Posted 30 Dec 2021 on HotelsExcellent location by the Al-Balad district
by A verified traveler
Posted 16 Mar 2020 on Hotels
by A verified traveler
Posted 19 Feb 2020 on Hotels
Location of hotel is alright. Room position could be better with air condition improve.
Comment from Hotel Management
19 Feb 2020 by Osama , Hotel Management
dear value guest .. thank you very much for your time and good rating .. and we will take care of your notice to be more better next time .. hope for you all the best .. thank you
by A verified traveler
If you really have to else choose elsewhere
Posted 8 Dec 2019 on HotelsRoom wasn't cleaned for 2 days despite me puting pls make up room signage. Rooms are VERY dark with all lights on as had to do work in toilet with better lighting there. Bfast was so so n Net not too bad. Hotel under new mgmnt still looks dated, if you have another option, try elsewhere
Comment from Hotel Management
8 Dec 2019 by osama, Hotel Management
thank you sir for your notice and we are every sorry to hear that problem .. and i will handle this now and will contact you for your feedback .. thank you
by A verified traveler from kajang
Good hotel
Posted 17 Oct 2019 on HotelsGood location
Comment from Hotel Management
19 Oct 2019 by Osama , Hotel Management
thank you sir for your good comment .. thank you
by A verified traveler
Posted 1 Jul 2019 on Hotels
The hotel location is good.
Comment from Hotel Management
17 Jul 2019 by osama, Hotel Management
thank you sir .. consider our hotel is your second home
by A verified traveler
Posted 25 Mar 2019 on Hotels
Comment from Hotel Management
26 Mar 2019 by Osama, Hotel Management
thank you sir for your feedback .. and we are working more for improve our service ...
