Ratings based on 51 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Bisera, Hotel Management
Dear Dreanna, Thank you for your review.
by A verified traveler
Posted 19 Aug 2024
Very noisy and not clean
Comment from Hotel Management
20 Aug 2024 by Mihail, Hotel Management
Dear Rana, Thank you for your review. We apologize if we did not meet your expectations. We would've loved a more detailed explanation of your stay and also if you contacted us during your stay. We are available 24/7 by phone and email to assist you if you have any issues. Hopefully, we will get another change in the future to make your next stay much better. Kindest regards
by A verified traveler
Posted 10 Aug 2024
Charming backpackers hostel. Clean and centrally located. Restaurant/bar on first floor
Comment from Hotel Management
11 Aug 2024 by Ivan, Hotel Management
Dear Roxanne,Thank you for your kind words, we’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to host you again. Have a wonderful day and many safe travels :)
by A verified traveler
Posted 25 Jul 2024
Comment from Hotel Management
27 Jul 2024 by Natasha, Hotel Management
Dear Dechen, Than you for your grades. We do appreciate every comment (grade). We hope you have enjoyed your time with us and hope to see you again as our guests. Best regards,
by A verified traveler
Posted 24 Feb 2024
super great place
Comment from Hotel Management
24 Feb 2024 by Bisera, Hotel Management
Dear Buffy, Thank you so much for your kind words. We're thrilled to hear that you had a super great experience during your stay with us. We hope to welcome you back again soon. Kind regards,
by A verified traveler
Posted 18 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Katerina, Hotel Management
Dear Anthony, thank you for your excellent review. We are very glad that you were satisfied your stay with us and we would be delighted to welcome you again in the future. Kind regards
by A verified traveler
Posted 15 Sep 2023
According to other reviews, this hostel used to have a kitchen (which was ripped out) and the restaurant below plays music till 11pm. Facilities are below par for a hostel - please avoid
Comment from Hotel Management
18 Sep 2023 by Tanja, Hotel Management
We take all reviews very seriously, and your feedback will help us improve for our next guest or your next visit. Your advice on what we can improve most certainly will do so. We look forward to seeing you again next time you decide to stay with us. Best and warmest wishes from our team.
by A verified traveler
Decent place for cheap
Posted 13 Sep 2023 on HotelsGood cheap spot for a night. Definitely had a college vibe to it, people up partying late. The room was nice and big with lots of outlets. The showers were not so great. I didn't mind them being in the basement so much, but it's the kind of shower you want to wear flip flops in, and mine completely flooded out into the main area, luckily I was the only one in there. At least the shower stalls are large!
Comment from Hotel Management
13 Sep 2023 by Vladimir, Hotel Management
Dear Lauren,Thank you for your review.We are very happy you had a great time with us :)We agree there are some things we can work on and we'll get right on it!We hope to host you again someday.Best regards,Vladimir
by A verified traveler
Posted 4 Jul 2023
One of the worst stays in a hostel, especially in Iceland.
On the property details it lists a guest kitchen and a laundromat but neither are actually available there. They listed free parking but the one they suggested was actually paid and a bit far. The place was also very noisy and creaked a lot when people passed through. It doesn't help that the hostel is above the bar which can get very loud.
Even the soap outside the toilets was empty and the WiFi was a but dodgy.
Comment from Hotel Management
4 Jul 2023 by Igor M., Hotel Management
Thanks for your review. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. There is private free parking available but it is a bit of a distance away (Behind Lava Apartments. We do inform all of our guests if something is missing that they can always contact us 24/7 by phone. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
by A verified traveler
Posted 28 May 2023
Great place to stay if you are looking for a hostel to make friends, have a great location within the city, enjoy Iceland. A little loud at times but that is to be expected.
Comment from Hotel Management
2 Jun 2023 by Ivy, Hotel Management
Dear Alex,Thank you for taking the time to leave us your feedback. We are very happy that your stay went well and we would be even happier to welcome you back again in the future.
