Ratings based on 126 Verified Reviews

4.1 out of 5
77% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Sep 2024
I did not expect this to be a “hostel” type of place. We had to share bathrooms and it was very much unpleasant. Kind of like living in college all over again lol..
Comment from Hotel Management
23 Sep 2024 by Ivy, Hotel Management
Thank you for your feedback. We're sorry to hear that the shared bathroom situation wasn't what you expected. We aim to create a friendly, communal atmosphere, but we understand that it can be a bit reminiscent of college life! If you decide to stay with us again, please let us know how we can make your experience more comfortable. We appreciate your input!
4 out of 5
by A verified traveler

Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by Mihail, Hotel Management
Dear Marie, Thank you for your kind review. We would love to have the opportunity to host you again.Best regards,
3 out of 5
by A verified traveler

Posted 6 Sep 2024
good location near the church. Liked the clean room, but parking is nighmare. Only 4 are available for 10 rooms. street parking is only options for the weekdays with parking fee. Weekend is fine. We had a shower issue but property manager responses were bit annoying.
Comment from Hotel Management
7 Sep 2024 by Natasha, Hotel Management
Dear Raj, Thank you for your review. We appreciate and value every comment. We always aim to deliver a great experience and we are disappointed when we don't meet expectations. Best regards,
1 out of 5
by A verified traveler

Posted 3 Jul 2024
DO NOT STAY HERE! The property is unclean and poorly kept. When I got out of the car, the first thing I noticed was a foul odor emanating from the house bins, which had remained full since my arrival till I departed two days later. There were flies both inside and outside the house. The scent in the house is awful. A combination of unclean and strong culinary odors. The room was filthy, and I have pictures to prove it. The advantage is that the guest house is conveniently located.
Comment from Hotel Management
5 Jul 2024 by Stefan, Hotel Management
Dear Angel,Thank you for your feedback. We are truly saddened to hear that the facilities did not meet your expectations. Your feedback has been passed on to our cleaning team who will look into it. However, please note that we did not receive any word about these issues from you whether that be through messages, email or phone, during your two day stay we could've arranged for an extra cleaning. In any case, we hope to host you again for a more positive stay.
4 out of 5
by A verified traveler

Posted 29 Jun 2024
Overall it was a good, cheap stay for a night. It's not very far from all the restaurants and bars, but it is also at the top of a fairly large hill. The facilities were nice enough. Though the tv in my room was flickering. I'd recommend if you just need a place to stay for a night or two.
Comment from Hotel Management
30 Jun 2024 by Marie, Hotel Management
Dear Charles, Thank you for your review.We are happy that you had a positive experience during your stay, we hope we achieved your expectations. Every feedback is appreciated and it helps us improve for future guests.Warmest wishes,
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Water pressure in the shower was amazing and the heated towel rack was great for drying wet clothes.
Comment from Hotel Management
7 Jun 2024 by Marija, Hotel Management
Dear Chante, Thank you so much for your review. We are so glad that we were able to provide a good experience for you and we would love to have you again. Best regards,
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Comment from Hotel Management
27 Jun 2024 by Ivan, Hotel Management
Dear Heather,We're glad you've enjoyed your stay with us, and hope to have you again in the future!
2 out of 5
by A verified traveler

Posted 10 Mar 2024
Comment from Hotel Management
15 Mar 2024 by Ivy, Hotel Management
Thank you for the feedback, it helps us improve and provide better service. Kind regards,
2 out of 5
by A verified traveler

Would not stay again

Posted 14 Oct 2023 on Hotels
The steps were very slippery and one of the metal edges was loose. My friend fell down the steps and skinned up her back. They don’t want you to wear your shoes inside, so that makes a dangerous condition. The inside of the room left something to be desired. We found a dirty sock under the bed, the blinds was just a single roller shade no curtains, and it didn’t come all the way down to the bottom due to the window hook. The other guests were not friendly, but I don’t blame the hotel for that.
Comment from Hotel Management
25 Nov 2023 by Aneta, Hotel Management
Dear Thomas,Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a very nice stay and that our staff contributed to making your time with us enjoyable. It's wonderful to know that you found our facilities spotlessly clean and that the bed provided a comfortable night's sleep.We're also delighted that you enjoyed the tasty breakfast with plenty of choices. Your feedback is truly appreciated as we strive to provide a delightful and memorable experience for our guests.The proximity to the Fontana geothermal baths is a fantastic bonus, and we're glad you had the opportunity to enjoy that short stroll.If there's anything specific you loved about your stay or if you have any suggestions for how we can continue to make our guests' experiences exceptional, please feel free to let us know. We look forward to the possibility of hosting you again in the future.Warm regards,Aneta B.
2 out of 5
by A verified traveler

Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
25 Nov 2023 by Aneta, Hotel Management
Dear Latrice,Thank you for providing your rating, and I want to express my sincere apologies for not meeting your expectations during your stay. I'm truly sorry to hear that your experience fell short, and I appreciate your honesty in sharing your feedback.Your satisfaction is of the utmost importance to us, and we take your comments seriously. If there are specific areas where we can improve or if you have additional feedback that you'd like to share, please don't hesitate to reach out. We value your input and are committed to addressing any concerns to enhance the experience for our guests.I hope you would consider giving us another chance in the future. Your comfort and enjoyment are our top priorities, and we would love the opportunity to make things right.Thank you for bringing these matters to our attention.Warm regards,Aneta B.